SHEIN

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According to the opinion of 8 users

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SHEIN Review

Rating 2.0

According to 5 experiences

5 stars
0 %
4 stars
0 %
3 stars
20 %
2 stars
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1 star
80 %
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SHEIN
723 visits this month
3353 total visits
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August 03, 2024

SHEIN is terrible! Everything looks cool in pictures, but when it arrives, it's like 'what's this?!' 🤯 The material feels super cheap and my shirt tore after first wash. Never buying again!
Date of experience :August 03, 2024

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June 27, 2024

I decided to give Shein a try after hearing mixed reviews from friends and seeing their ads everywhere. Unfortunately, my experience was pretty disappointing. First off, the website is super overwhelming, there are way too many items listed, and it’s hard to find what you’re looking for. Plus, the navigation isn’t user-friendly. Most of the clothes looked really good in the photos, but when I received my order, it was a different story. The quality of the materials was super poor, like really thin and cheap-feeling. I bought a dress and a pair of jeans, and both had loose threads and seemed like they wouldn't last more than a few washes. The sizing was all over the place too. I usually wear a medium, but some items in my order fit me like a small, while others were way too big. It’s really frustrating to shop when you have no idea what size to order. Shipping took forever as well. The website estimated 2 weeks, but I didn’t get my order until almost a month later. By then, I had almost forgotten about it. When I contacted customer service to ask about the delay, they weren’t helpful at all. They gave me generic responses and didn’t seem genuinely interested in resolving the issue. And don't get me started on the return process. It's complicated and not worth the hassle, especially since you often have to cover the return shipping cost. I can get better quality clothes that fit well and arrive on time at other stores for a similar price. I had high hopes, but I won't be shopping here again. If you’re looking for affordable fashion, you might want to look elsewhere. Shein just doesn’t meet even average expectations. - Alexi
Date of experience :June 27, 2024

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May 08, 2024

I'm really not satisfied with Shein's products. Quality is quite poor compared to the price and the shipping takes forever. Their customer service is a bit helpful tho.
Date of experience :May 08, 2024

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April 20, 2024

Didn't meet my expectations. Quality of products can be better. Returns are also tricky to manage.
Date of experience :April 20, 2024

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April 17, 2024

The clothes on SHEIN are reasonably priced but the quality is often hit or miss. My last order had a dress with poorly stitched seams. However, I did find a few tops that were really good for the price.
Date of experience :April 17, 2024

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Company description SHEIN

Shein is an e-commerce platform specializing in the sale of clothing and accessories at extremely competitive prices. Founded in 2008, this company quickly established itself as a major player in the online fashion sector due to its strategy focusing on low prices and a diversified product range. Shein's homepage is particularly dynamic, blending enticing promotions with a wide array of product categories.


One of the first things that stand out on Shein's site is the variety of categories offered. There are sections for women's clothing, kids, curves, men's, underwear and sleepwear, shoes, home & kitchen, jewelry & accessories, beauty & health, baby & maternity, sports & outdoors, electronics, bags & luggage, home textiles, toys & games, tools & home improvement, appliances, pet supplies, office & school supplies, and even automotive gear. This diversity of offers allows Shein to cater to a wide audience, covering almost all needs in the retail sector.


On the homepage, attention is also drawn to specific sections such as "Super Sale" and "Flash Sale." "Super Sales" offer incredible discounts on a selection of products, while "Flash Sales" highlight promotions limited in time. The site displays a countdown timer, creating a sense of urgency among visitors and encouraging them to finalize their purchases quickly. This sales method is particularly effective in increasing conversion rates and boosting customer engagement.


Diving deeper, it's clear that Shein places great importance on promotional offers. Banners like "Buy $30 get 50% off" or "Get 3 for $18" are commonly visible, showcasing the site's commitment to offering competitive prices. This attracts not only deal-seeking customers but also encourages impulsive purchases.


The prices displayed are extraordinarily low, with items ranging from a few cents to several dozen dollars. For example, flash sales feature products starting at $0.85 and going up to $19.00. This makes the site appealing to budget-conscious consumers and those looking to maximize their purchasing power. This aggressive pricing strategy is made possible through an optimized supply chain and partnerships with low-cost manufacturers, primarily located in Asia.


Shein also relies on an intuitive user interface and sleek design to enhance the browsing experience. Categories are clearly displayed, products are well-photographed, and descriptions are detailed. This not only facilitates the search for specific products but also allows users to smoothly discover the site's various offers.


Another critical aspect is the customer reviews section. Shein encourages users to leave reviews and photos of their purchases, creating an active community and allowing future buyers to make informed decisions. This transparency is a key element in establishing a trustful relationship with customers, often crucial for new marketplaces.


From a logistics perspective, Shein offers various delivery options, often accompanied by free shipping offers for purchases exceeding a certain amount. This is another advantage for customers, especially those ordering in large quantities. Delivery times may vary, but Shein generally strives to deliver its products within reasonable timeframes, even though the warehouses are often located overseas.


Shein's return policy is also quite flexible, allowing customers to return items if they're not satisfied under certain conditions. This reduces the risk of purchasing for consumers and further enhances the site's attractiveness.


In summary, Shein positions itself as an e-commerce platform of choice in terms of value for money, product diversity, and marketing strategy. Its ability to innovate in flash sales, super promotions, and the emphasis on customer reviews makes it a major player in the online retail sector.


Information
SHEIN
723 visits this month
3353 total visits
Don't ask for an opinion
Unclaimed profile
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