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Kirest

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Kirest Review

Rating 3.0

According to 1 experience

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Kirest
649 visits this month
3279 total visits
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August 04, 2024

Honestly, I had high hopes for Kirest, but the experience was pretty mediocre and disappointing. First off, the navigation on the website is quite confusing. The layout is not intuitive at all, making it hard to find what I was looking for. I spent a good deal of time just trying to figure out where to go, which was really frustrating. The search functionality is also not up to par. Several times, I typed in exact product names, only to get irrelevant results or no results at all. It's like their search algorithm is broken or something. Another major issue is the poor customer service. I had a problem with an order and tried to contact them through the provided email address. It took them nearly a week to get back to me, and even then, their response was generic and not helpful at all. They didn’t address my issue properly, and I felt like I was being ignored. Now let's talk about the products. The quality was not as advertised. I ordered a couple of items, and when they arrived, they didn't match the descriptions or images on the website. One of the shirts I ordered was made of extremely low-quality material that felt really cheap. It was disappointing given I paid a premium price for it. Additionally, the delivery was delayed. I understand that delays can happen, but there was no communication from their end to inform me about the status of my order. I had to keep checking back to see what was going on. All in all, my experience with Kirest was far from satisfactory. With all these issues piling up, I find it hard to recommend it to anyone. Save your time and money and look elsewhere.
Date of experience :August 04, 2024

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Company description Kirest

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Kirest is a company specializing in electric urban mobility, offering a wide range of products from electric scooters and motorcycles to bikes, scooters, hoverboards, and electric cars. Since its founding in 2014, the company has established itself as a go-to reference for eco-friendly transport solutions in France and Europe. Thanks to a robust network of partners and a diverse offering suitable for both individuals and professionals, Kirest combines expertise, innovation, and reliability.


Customer experience is at the heart of Kirest's strategy, with a sales service available to meet the specific needs of users Monday to Friday, from 10 am to 12 pm and 3 pm to 5 pm. The company is committed to providing quality products, available in stock and delivered within 72 hours, ensuring quick customer satisfaction. Kirest also offers online after-sales support throughout Europe, demonstrating its long-term commitment to its clients.


The Kirest online store allows customers to discover and purchase a wide variety of electric mobility products, including electric scooters and motorcycles, charging stations, electric bikes, utility tricycles, scooters, and hoverboards. Each product category is designed to fulfill specific needs, whether for personal, professional, or leisure travel. For instance, electric cargo tricycles are ideal for deliveries and professionals who need to transport goods eco-friendly.


As a wholesaler, distributor, and importer, Kirest stands out for its tailored solutions for businesses. Kirest's Fleet offering is specifically designed to enable companies to focus on their core business while benefiting from electric mobility advantages. Dropshipping formulas and other personalized solutions add an extra dimension to their service, allowing businesses across various sectors to leverage cutting-edge technology in electric transport.


Kirest is also the official distributor of the Sunra brand, specializing in electric scooters and motorcycles of 50 cm3 and 125 cm3. This collaboration allows Kirest to offer high-quality vehicles suitable for a wide population wishing to adopt electric mobility. Kirest's rental offers, including rental electric scooters for campsites, estates, rental companies, and tourism actors, provide added value for professional clients looking to integrate electric mobility solutions into their business.


With over ten years of experience in selling electric urban mobility products, Kirest positions itself as a major player in the transition to more sustainable transport modes. The company goes beyond simple product sales; it also offers a wide range of services aimed at enhancing user experience and facilitating the integration of electric mobility solutions into various professional and personal contexts.


The Kirest website is well-structured, allowing customers to easily navigate between various product and service categories. The homepage highlights the company's advantages, such as express shipping, availability of spare parts, and the support of a strong partner network. The available financing offers also enable customers to access electric mobility products in a more affordable and flexible manner.


In summary, Kirest distinguishes itself by its ability to offer complete and personalized solutions in electric mobility. The company's commitment to innovation, service quality, and customer satisfaction makes it a destination of choice for those seeking to adopt sustainable transport solutions. Whether for personal or professional needs, Kirest offers a portfolio of products and services that meet a wide range of needs and preferences. With fast delivery, dedicated customer service, and a wide range of products, Kirest asserts itself as a leader in the electric urban mobility market.

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Information
Kirest
649 visits this month
3279 total visits
Don't ask for an opinion
Unclaimed profile
This is your company?Claim the profile to answer your customers.Claim