Findify

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3.1

According to the opinion of 8 users

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Findify Review

Rating 3.1

According to 2 experiences

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Findify
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3336 total visits
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July 08, 2024

I recently had the misfortune of using Findify.io for a project, and I can't say that I'm impressed. The website's user interface is clunky and outdated, making navigation a real hassle. I spent more time trying to figure out where things were than actually using the features. Moreover, the search functionality, which is supposed to be the core of the service, is far from efficient. It's slow and frequently returns irrelevant results. This defeats the whole purpose of using a service like Findify.io. Another major issue is the lack of customization options. You'd expect a service touted to improve user experience to offer some level of personalization, but Findify.io falls short. The templates feel restrictive and don't allow for much flexibility, which was incredibly frustrating for me as I tried to adapt the service to my needs. Additionally, the customer support is practically nonexistent. I reached out with some questions and concerns, but it took days to get a response. When I finally did hear back, the answers were vague and unhelpful. It's clear that there's a lack of investment in providing good customer service. Furthermore, the pricing is not competitive for the value provided. There are other platforms out there that offer more features and better performance at a lower cost. It's hard to justify the expense when the service doesn't deliver on its promises. Overall, I regret choosing Findify.io for my project, and I wouldn't recommend it to others. There are better, more reliable options available that provide a smoother user experience, more customization, and reliable customer support. Save your time and money by looking elsewhere.
Date of experience :July 08, 2024

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July 03, 2024

The service offered by Findify is not very reliable. I experienced several issues with search accuracy and speed. Customer service was also slow to respond and not very helpful. 😞 Wouldn't recommend it if you need a dependable solution.
Date of experience :July 03, 2024

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Company description Findify

Findify is a powerful and comprehensive solution dedicated to e-commerce platforms, aiming to optimize the online shopping experience through state-of-the-art AI-driven technologies. Upon visiting their site, one immediately notices their promise to transform the simple act of browsing into a successful transaction, using real-time personalization for every potential user. This approach aims to increase online store revenues by up to 30%, an impressive figure that attests to the effectiveness of their solutions.


Search functionality on e-commerce sites is a fundamental aspect upon which Findify focuses to enhance user experience. With their personalized AI-powered search feature, Findify strives to anticipate and meet each visitor's needs by automatically recognizing search intent and directing users to the products most likely to interest them. This includes advanced features like autocomplete, natural language processing (NLP), spelling tolerance, synonym control, and null result management. By providing precise and relevant search results, Findify offers a seamless and engaging shopping experience.


In parallel, Findify provides intelligent and adaptable visual merchandising tools that give retailers total control over their operations. Flexible personalization allows certain processes to be automated or finely tuned to align with a business's specific commercial strategies. This enables merchants to focus on crucial aspects of their business, whether it be maximizing conversions, promoting high-margin products, highlighting brand collaborations, or strategically managing inventory — all without sacrificing relevance for the customers.


Another key feature of Findify lies in their personalized product recommendations. By studying user behavior and preferences, the tool can suggest products that are most likely to interest a particular consumer. This personalization doesn’t end with products, as social media content can also be integrated. For example, with Findify’s Instagram promotional cards feature, online boutiques can boost engagement by showcasing appealing and socially interactive content.


Moreover, Findify offers complete integrations with popular platforms such as Shopify, Maropost, Norce, and BigCommerce, among others. These integrations add value by embedding directly into merchants' existing systems, allowing for easy and seamless implementation of their solutions into the seller's digital ecosystem. It also simplifies data analysis, helping retailers make informed decisions based on real-time information while adhering to strict data protection rules, such as GDPR compliance.


In delving deeper into the site, it becomes clear that Findify is a company committed to the continuous improvement of its solutions, addressing contemporary e-commerce challenges with sophisticated technological expertise. Their dedication to innovation is reflected not only in their solutions but also through their blog and case studies that provide a wealth of relevant information for both e-commerce players and data analysts. By encouraging users to get in touch, read their FAQs, or even book a demo, Findify maintains an open and proactive communication line with its customers and potential partners.

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Findify
706 visits this month
3336 total visits
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