Ebike Gebraucht und Guenstig

/ratings/2.png

2

According to the opinion of 3 users

Rate the companyShare your experience
Star 1Star 2Star 3Star 4Star 5

Ebike Gebraucht und Guenstig Review

Rating 2.0

According to 1 experience

5 stars
0 %
4 stars
0 %
3 stars
0 %
2 stars
0 %
1 star
100 %
Information
Ebike Gebraucht und Guenstig
814 visits this month
3444 total visits
Don't ask for an opinion
Unclaimed profile
This is your company?Claim the profile to answer your customers.Claim
/ratings/1.png
July 19, 2024

Also, this website is just frustrating to navigate and doesn't live up to the promises it makes. First of all, the selection of e-bikes is very limited, and when you finally find a bike you're interested in, it's either sold out or not available in your region. The search filters are practically useless, as they often don't work correctly or show irrelevant results. The descriptions of the bikes are very vague, and sometimes important information like battery life or motor power is missing. I had hoped to find a good deal on a used e-bike, but most of the prices here are quite high and certainly not what I'd call günstig (affordable). One would initially think that buying a second-hand e-bike would offer some savings, but here it doesn’t seem to be the case. Communication with sellers is also another major problem on this platform. Many sellers take ages to respond, if they respond at all, and when they do, the responses are often very brief and unhelpful. I found myself having to ask a lot of follow-up questions just to get basic information. Additionally, the website design feels very outdated, making it hard to trust its reliability. Payment options are also quite limited and do not offer the level of security you'd expect when buying something as expensive as an e-bike. Lastly, the customer support of this website is virtually non-existent. After encountering numerous issues, I tried contacting their support team multiple times, but received no response. It feels like the site is just there to take your money without providing any real service or support. In summary, this website overpromises and underdelivers in almost every aspect. Unless they make some serious improvements, I wouldn't recommend it to anyone looking for a reliable and affordable e-bike.
Date of experience :July 19, 2024

Like 0
Share

Company description Ebike Gebraucht und Guenstig

The website www.ebike-gebrauchtundguenstig.de is a German platform specializing in the sale of used electric bikes and spare parts for them. As you land on the homepage, you'll discover a wide range of products, particularly highlighting a clearance service (Sonderposten) and electric bike maintenance (E-Bike Service), which not only ensures access to affordable used products but also offers expert assistance for maintaining and repairing these bikes.


The site provides various categories to ease the search, ranging from bike types to specific spare part variants, such as Prophete pedal motors for Aldi City urban electric bikes. Also available are Trio motors of the same brand, display screens for zero-kilometer or internally verified electric bikes, batteries, chargers, and other essential components. Everything is clearly organized to save visitors time.


Interacting with the site's team is simple and invites customers to reach out for more information, especially if a particular request isn't found on the site. It's also possible to benefit from test sessions and product viewings on location, reinforcing a personalized and trustworthy approach. This transparency reassures potential buyers of the quality and condition of the products offered.


However, the site specifies an important aspect regarding the products: there is no shipping service for electric bikes. The only available option is in-store pickup, thereby encouraging customers to travel to collect their purchases. This approach demonstrates a commitment to ensuring the state and conformity of the products at the final handover, eliminating any potential risks related to transport. This is consistent with the primary aim of this online store: to offer safe and reliable bikes and parts.


For those who wish to learn more about the company, there is a section entitled "Über uns" (About us) available. Here, users can explore the history of the company, its values, and mission, thus strengthening the customer relationship. As for practical details, clear sections outline the opening hours (Geschäftszeiten) and methods for contacting them (Kontakt), providing a professional and transparent framework for any after-sales service inquiries or other requests.


The site strictly complies with legal regulations, notably with the display of the "Impressum," a German term for the mandatory legal notice to ensure the company's legitimacy and reliability. This is complemented by information on the privacy policy (Datenschutzerklärung) and guidelines on payment and shipping (Zahlung & Versand), as well as by presenting the general terms and conditions of sale (Allgemeine Geschäftsbedingungen) and the withdrawal policy (Widerrufsrecht).


In summary, ebike-gebrauchtundguenstig.de establishes itself as an essential player in Germany for purchasing used electric bikes and parts. Through intuitive navigation, a wide inventory, and a transparent and customer-oriented approach, the site guarantees quality service while committing to making e-mobility accessible to everyone through thoughtful and economical solutions.

Information
Ebike Gebraucht und Guenstig
814 visits this month
3444 total visits
Don't ask for an opinion
Unclaimed profile
This is your company?Claim the profile to answer your customers.Claim