Costco
1.5
According to the opinion of 2 users
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Costco Review
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August 02, 2024
Honestly, I don't understand all the hype around Costco. I visited the Costco.ca website hoping for some great deals and a smooth shopping experience, but I was thoroughly disappointed. First off, the website's layout is pretty chaotic. It's like they just threw everything together with no real organization. Trying to find specific items felt like a wild goose chase. The search function is also terrible, bringing up irrelevant results most of the time. I was looking for a specific type of kitchen appliance and kept getting results for unrelated products, which made the shopping experience even more frustrating. Secondly, the prices are not as competitive as I expected. For a membership-based store, I thought the prices would be lower, but I found many items to be just as expensive, if not more, than other retailers. The membership fee seems like a waste of money if I can find better deals elsewhere without paying extra to shop. Additionally, the product descriptions are lacking in detail, and many items don't have enough reviews to make an informed decision. It's as if they don't care about providing enough information to help customers with their purchases. The limited stock on popular items is also a major issue. Every time I find something interesting, it's either out of stock or has a ridiculously long shipping time. Speaking of shipping, the delivery options are not as flexible as they should be. The shipping costs are surprisingly high, and the delivery times are not clearly stated, making it hard to estimate when you'll actually receive your order. Overall, my experience with the Costco.ca website has been underwhelming, and I don't see myself returning anytime soon. They need to revamp their website and improve their pricing if they want to stay competitive.
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