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Byjuno

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2.9

According to the opinion of 7 users

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Byjuno Review

Rating 2.9

According to 1 experience

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Byjuno
340 visits this month
2970 total visits
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July 14, 2024

🤔Well, I've been trying to use the website byjuno.ch for some time now, and honestly, it's been a pretty frustrating experience. The site looks like it's aimed to be sleek and user-friendly, but it just falls short in so many areas. First off, the loading times are absolutely abysmal. Whether I'm trying to access my account information or navigate through their services, the pages take forever to load. It's 2024, and I can't believe we still have websites that operate like this! Second, the layout is confusing and not intuitive at all. You'd think a financial service website would prioritize clear navigation because no one wants to spend extra time figuring out where things are. But no, everything seems to be hidden behind multiple clicks, and you almost need a map to find basic information. Third, customer service is a disaster. I tried to get in touch with them regarding a transaction issue, and not only was I put on hold for an eternity, but when I finally got through, the representative sounded like they had no idea about the services at all. It's just not acceptable when you're dealing with financial matters and expect a degree of professionalism. Lastly, I found several instances where the text was poorly translated, making it confusing to understand the guidelines and terms of service. As a non-native German speaker, this made it even more difficult for me to use the site properly. In conclusion, even though Byjuno looks good on the surface, it disappoints in execution. I really hope they work on these issues because other financial services are definitely more user-friendly and efficient. Until they do, it's a no from me.
Date of experience :July 14, 2024

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Company description Byjuno

Byjuno is a Swiss company specializing in payment management, offering consumers and businesses alike the ability to purchase goods and services on invoice or in installments. Operating similarly to a credit card, Byjuno allows for purchases simply by providing personal information without needing to supply sensitive details such as credit card numbers, expiration dates, CVC code, or 3D Secure code. This simplified approach aims to secure and facilitate transactions.


The payment process with Byjuno is clear and straightforward: the customer shops at their chosen merchant and selects Byjuno as the payment method. The merchant then delivers the goods to the customer, and Byjuno sends the invoice to the customer, who can choose to pay the amount in full or in several installments. Meanwhile, Byjuno settles with the merchant, ensuring a smooth and secure transaction for all parties involved.


The solutions offered by Byjuno are varied and cater to the needs of today's consumer. Whether it's buying matching shoes and sunglasses, planning a trip to New York, or finding the perfect jewelry for a date, Byjuno simplifies payments by offering flexible options tailored to different situations.


Byjuno stands out with its all-in-one services, from credit decision to customer service. With real-time online credit decisions based on one of Switzerland’s largest and most up-to-date credit databases, Byjuno provides dynamic credit limit management and fraud detection, ensuring maximum acceptance of transactions. This real-time credit decision service assures merchants of quick and reliable verification.


Regarding the billing service, Byjuno offers modern invoice management with the option of sending via email or a classic payment slip. Merchants thus benefit from the elimination of payment entry and tedious reminder management, significantly simplifying their daily financial operations.


Cash flow management is another key aspect of Byjuno's solutions. The amount for the goods is paid to the merchant within a fixed agreed timeframe, allowing businesses to enjoy guaranteed liquidity and optimize commercial discounts with their suppliers. This prompt payment ensures better cash flow management for partner companies.


Additionally, Byjuno offers a payment guarantee, taking on the total risk of non-payment. This guarantee is particularly advantageous for merchants as it allows them to focus on their core business without worrying about potential customer payment defaults.


Byjuno's customer service is local and available in the main national languages, offering tailored and easily accessible support to users. This dedicated customer service ensures that all customer questions and concerns are addressed quickly and efficiently.


In summary, Byjuno offers an integrated payment management solution that simplifies and secures transactions for consumers and businesses. By eliminating the need to provide sensitive information for every purchase and offering flexible payment options, Byjuno emerges as an innovative and reliable alternative to traditional payment methods, meeting the expectations of a constantly evolving market.

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Byjuno
340 visits this month
2970 total visits
Don't ask for an opinion
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