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Vidya

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2.7

According to the opinion of 7 users

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Vidya Review

Rating 2.7

According to 1 experience

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Vidya
934 visits this month
3564 total visits
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July 24, 2024

I had high hopes for Vidya Shop because the website looks pretty appealing at first glance. However, my experience has been far from satisfactory. Starting with the user interface, it is cluttered and confusing, making it difficult to find what you need. I spent way too much time just navigating between different sections. The search function is another letdown; it constantly returns irrelevant results, which is super frustrating when you are trying to find something specific. Their product range is okay but nothing exceptional, and many items are overpriced given their average quality. I ended up ordering a couple of things - a book and some stationery, expecting timely delivery. But that was another disaster. The shipping took almost three weeks, and when my package finally arrived, the book was damaged and the stationery was missing. I contacted customer service, which turned out to be an ordeal in itself. Their response time is sluggish, and after several back-and-forths, they finally agreed to a partial refund which took another week to process. The whole experience was exhausting, and the lack of efficiency in their operations is glaringly evident. To make matters worse, when I tried to leave a review on their site, it was not posted, leading me to believe they filter out negative feedback. It's disappointing because I genuinely wanted to like this shop, but I doubt I'll be returning. They need serious improvements in their customer service, shipping times, and overall user experience before I can recommend them to anyone. Save your money and shop somewhere else.
Date of experience :July 24, 2024

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Company description Vidya

Vidya.shop is an ethical and sustainable online store that stands out for its promise to offer its clients the best or nothing. Located at the intersection of sustainable commerce and environmental respect, this platform provides an impressive variety of products ranging from organic grocery items to natural beauty and care products, as well as home and kitchen accessories, and quality electronic devices.


Upon arriving on the homepage, a clear and intuitive user interface is noticeable. Various product categories are offered, making navigation and searching for desired items easy. The site is organized around six main sections: Beauty & Care, Organic Grocery, Home & Kitchen, Bookstore, Health, and Promotions. Each section is filled with products carefully selected for their quality, ethics, and origin. For example, in the Organic Grocery category, items like gluten-free tagliatelle, organic raw thyme honey, and organic Sukari dates reflect a consistent concern for quality and environmental health.


The store prides itself on offering nothing that does not meet its high standards. The phrase "The Best or Nothing" clearly displays Vidya.shop's commitment to excellence. This is also evident in their selection of natural beauty and care products, offering a range suitable for all skin and hair types, and in their range of natural health products, which includes dietary supplements, essential oils, and infusions designed to enhance well-being and health.


Vidya.shop not only sells products; it also positions itself as a community with its Habébé Club, allowing its members to benefit from exclusive discounts and access specially created content for them. Customers can also consult the site blog to find informative articles and useful advice on various topics related to health, well-being, and sustainable lifestyles. This community aspect adds a personal and committed touch to the shopping experience, creating a bond of trust and loyalty between the store and its consumers.


In addition to their varied and quality assortment, Vidya.shop regularly highlights new releases and promotions, allowing customers to discover the latest trends in ethical and sustainable products. For example, this month, a featured product is the KALY - Personal Blender from Zen & Pur, ideal for those looking for practical and eco-friendly kitchen solutions. Current favorites include matcha kits, gluten-free products, and various organic items that particularly attract attention due to their quality and originality.


Vidya.shop's interface is simple yet effective, with clear navigation options and a well-visible product search section. The site's user-friendliness is enhanced by a quick shopping cart feature, allowing users to add items with one click. Additionally, the store has integrated links to its social media accounts such as Facebook, Instagram, and TikTok, keeping them connected with their audience and sharing the latest updates and promotions.


In conclusion, Vidya.shop embodies a modern vision of online commerce where quality and ethics are never compromised. With an extensive offer of products ranging from daily needs to occasional luxuries, this online store caters to those who are looking not only for quality items but also for a healthier and more environmentally friendly lifestyle. This holistic approach to online commerce makes Vidya.shop an essential destination for anyone wishing to combine personal well-being with ecological responsibility.


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Vidya
934 visits this month
3564 total visits
Don't ask for an opinion
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