Ticket Dealer

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2.8

According to the opinion of 8 users

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Ticket Dealer Review

Rating 2.8

According to 1 experience

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Ticket Dealer
301 visits this month
2931 total visits
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August 03, 2024

I'm honestly quite disappointed with Ticket Dealer. I was really looking forward to grabbing some tickets for a concert I’ve been dying to see, but the entire experience was just frustrating. First off, the website is incredibly slow. It takes ages to load each page which is really annoying when you're trying to check out different events or secure your tickets quickly. Next, the layout of the website is so chaotic. It's really hard to navigate and doesn't feel user-friendly at all. Finding the event I wanted felt like finding a needle in a haystack, and I’m pretty tech-savvy, so I can't imagine how difficult it must be for someone who isn’t. On top of that, the prices are just absurd. I understand there's always a bit of a markup, but the extra fees tacked on during checkout were ridiculous. It almost feels like a bait and switch because you see one price and by the time you're checking out, it's significantly higher. And speaking of checkout, the payment process was a nightmare. I had to re-enter my information multiple times because the site kept glitching. I wasn’t even sure if my payment went through properly until I received a confirmation email hours later. Customer service was unhelpful too. When I reached out to ask about the glitches during checkout, I got a vague response which did nothing to solve my problem. It just felt like they didn’t care. Overall, Ticket Dealer felt like more trouble than it was worth. I might still use it as a last resort, but I'll definitely be looking for other ticket vendors first in the future. It's just not worth the hassle and stress.
Date of experience :August 03, 2024

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Company description Ticket Dealer

Ticketdealer.eu presents itself as a go-to platform for those seeking unforgettable nighttime experiences. With an interface focused on simplicity and accessibility, it allows users to easily find and purchase tickets for various events, whether they are music lovers, theater enthusiasts, or fans of other forms of entertainment.


The homepage itself projects a clear and welcoming image with the option to easily sign up and start exploring the nightlife possibilities on offer. Not only does it offer the ability to buy tickets, but also to sell them if you are an event organizer, making the site attractive to both sides of the market through a bilateral operational model.


The security of transactions is one of Ticketdealer's top priorities. By integrating secure payment systems like PayPal, Giropay, and credit cards, they ensure a worry-free transaction experience for consumers. This is enriched by the system of ticket transfer via email in the form of QR codes, which can be printed or stored on a smartphone for better accessibility on the day of the event. This adds an extra layer of convenience for users eager to join their favorite events without the hassles of traditional paper.


Another notable aspect is customer support, which promises 24/7 assistance. Whether for technical questions or event-related concerns, the support team is there to ensure all obstacles are quickly overcome, thus reinforcing users' trust in the provided service.


For organizers, Ticketdealer offers an easy process to list and sell local events. This not only allows reaching a diverse and wide audience but also benefits from a fast and secure ticket sales management system. Beyond ease of use, the focus on security—through servers exclusively based in Germany—sets them apart from other ticketing platforms, thereby ensuring peace of mind for both organizers and buyers.


User experience is optimized by the ability to search for events by region, allowing users to discover new local experiences they might not have considered without this recommendation tool. This feature highlights the diversity of available options while easing the overall search and purchase process.


Upon further analysis, it is clear that Ticketdealer.eu positions itself not only as a ticketing platform but also as a catalyst for event discovery. By blending simplicity, security, and a customer-centric approach, they aspire to make every outing not just memorable but also seamless from start to finish.


Thus, for anyone looking to enjoy a pleasant and hassle-free evening or those wishing to orchestrate impeccable events, Ticketdealer.eu seems to be an essential step towards embarking on unforgettable experiences, reinforcing the sentiment that every evening spent in their company is a celebration in itself.

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Ticket Dealer
301 visits this month
2931 total visits
Don't ask for an opinion
Unclaimed profile
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