Starpets
2.3
According to the opinion of 3 users
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Starpets Review
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Starpets
987 visits this month
3617 total visits
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This site is very disapointing honestly. I came here with high expectations because I've heard a lot about it from friends, but my experience was far from good. Firstly, the navigation is really confusing. It's difficult to find what you're looking for because the layout is cluttered and not intuitive at all. The search function is almost useless; it rarely brings up what I need, and I often have to scroll through endless pages to find even the simplest item. Another major issue is the loading times. No matter what time of day I log in, the pages take forever to load. It's incredibly frustrating, especially when all you want to do is quickly check something or make a purchase. Speaking of purchases, I had a very bad experience with the customer service. I ordered a few items and one of them arrived damaged. I contacted customer support, and it took them nearly a week to get back to me. When they finally did, their response was unhelpful and dismissive. They insisted that I must have damaged it myself, which was not the case. To make matters worse, they refused to offer a refund or even an exchange. The overall user experience is quite poor, and it feels like the site hasn't been properly maintained or updated in years. The graphics are outdated, and the general aesthetic of the site is unappealing. It feels like something from the early 2000s, not a modern, up-to-date website. I wanted to give this site a chance because it seemed to have a lot of potential, but after my experience, I won't be returning. Save your time and money and look elsewhere; there are plenty of better options out there.
Date of experience :March 25, 2024
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Starpets
987 visits this month
3617 total visits
Don't ask for an opinion
Unclaimed profile