Senion Ex

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2.4

According to the opinion of 7 users

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Senion Ex Review

Rating 2.4

According to 1 experience

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Senion Ex
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3469 total visits
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July 05, 2024

It's a bit disappointing to have to write this review, but my experience with Senionex has been quite underwhelming. I was really looking forward to utilizing their services based on the hype and positive buzz I had heard. However, my personal experience was far from satisfactory. First, the website design is disorganized and difficult to navigate. For a tech company, the least I expected was a user-friendly interface. Instead, I found myself struggling to locate basic information and features. The loading times are also frustratingly long, which is particularly surprising for a modern tech website in this day and age. Secondly, the customer service was below par. After encountering a technical issue with one of their products, I tried reaching out for support. It took days to get a response, and even then, the answers were vague and not particularly helpful. It felt like I was being given cookie-cutter responses rather than solutions tailored to my specific problem. Thirdly, when it comes to the actual products and services offered, they don’t quite live up to the expectations set by their promotional content. I tried multiple services and found that they either lacked certain key functionalities or were riddled with minor bugs that hindered their usability. It made me question the thoroughness of their quality control processes. Moreover, some of the technology they claim to have integrated didn’t seem to perform as advertised. It's frustrating when a company makes big promises but fails to deliver on them. Lastly, the pricing is another area where I felt let down. Given the subpar user experience and the performance issues, the cost seems unjustifiably high. I was expecting a premium service for the premium price, but that wasn’t the case. In summary, I believe Senionex has a long way to go in improving their overall service quality. Until they address these issues, I wouldn't recommend them.
Date of experience :July 05, 2024

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Company description Senion Ex

Senionex is a German company specializing in the development of technological solutions aimed at ensuring the safety and autonomy of the elderly. The brand's flagship product is the FLEX PRO 2 alert bracelet, which incorporates an array of advanced features designed to protect users in emergencies. It's a technological advancement that provides peace of mind to both users and their families.


The FLEX PRO 2 stands out with its discreet design and ease of use, offering seniors enhanced safety without compromising their comfort or lifestyle. One of its main assets is the fall detection sensor, capable of automatically sending an alert to predefined contacts, thus ensuring a quick response when needed. This system distinguishes itself from traditional home alarm systems by its ability to function both at home and outside, providing constant safety.


Thanks to its GPS functionality, the FLEX PRO 2 can also be used as a precise geolocation device. This is particularly useful for families with members suffering from dementia or neurodegenerative diseases like Alzheimer's, as it allows them to accurately locate the bracelet wearer, even in the absence of an immediate emergency. This function helps eliminate the stress and worry typically associated with frequent disorientation in older people.


In addition to issuing alerts, the FLEX PRO 2 allows for two-way phone communication, similar to a classic mobile phone. In an emergency, the user can communicate directly with predefined contacts by simply pressing the emergency button, thus ensuring crucial information is exchanged when immediate actions are required. This integration of telephony with an alert device provides the user with valuable autonomy while fostering a sense of security.


Another innovative aspect of the FLEX PRO 2 is its flexibility in subscription usage. Unlike many emergency systems that require a contractual commitment, this alert bracelet can be used with any SIM card, according to the user's preferences. This makes it a flexible and economical solution, suited to the varied financial needs of the users. With the absence of fixed fees and subscription, maintaining the system remains simple and affordable.


Modular accessories such as available wristbands or belt clips for the FLEX PRO 2 further underline the personalization and ease of use of this device. Designed to be worn on the wrist, hung around the neck, or fixed to a belt, the bracelet ensures maximum accessibility and thus fits diverse styles and preferences.


The Senionex.de website is much more than a product showcase; it is a comprehensive resource for anyone or any family seeking security solutions for their elderly loved ones. Guides are available to assist users in understanding and choosing the alert system that best suits their specific needs. In addition to the products, the site offers information on the safety of isolated workers, reflecting their commitment to ensuring safety across various contexts.


In conclusion, Senionex, through its FLEX PRO 2 product, offers a harmonious and technologically advanced solution to meet the needs of aging individuals. Their system, which combines functionality, design, and affordability, meets modern demands while remaining accessible and easy to use. The compatibility with different equipment and the absence of recurring maintenance fees enhance the appeal of the FLEX PRO 2, making it an indispensable ally for families looking to ensure safety and autonomy for their seniors.

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Senion Ex
839 visits this month
3469 total visits
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