Meteor Mobile Communications
2.3
According to the opinion of 3 users
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Meteor Mobile Communications Review
According to 3 experiences
5 stars
33 %
4 stars
0 %
3 stars
0 %
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1 star
67 %
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Meteor Mobile Communications
586 visits this month
3216 total visits
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I recently browsed Meteor.ie, looking to switch my mobile plan, and I was really impressed with what they have to offer. First off, the website is very user-friendly, even for someone who’s not tech-savvy like me. The layout is clean, making it easy to find information on their plans, coverage, and support options. I decided to go with the "Unlimited Mobile Plan" as it seemed to cater to my needs quite well. The plan promises unlimited calls, texts, and a generous data allowance that should cover all my internet needs. Signing up was straightforward, and I appreciated the transparency in pricing; there were no hidden fees popping up during the process, which is a huge plus in my book. Additionally, the coverage map they provide is detailed and accurate; I live in a more rural area in Ireland, and I was pleased to see that their coverage is strong even here. One thing that could be improved is the FAQ section; while it does cover a lot of ground, I felt it missed some nuances, like specifics on international roaming charges. However, their customer service was quick to fill in those gaps when I gave them a call. The representative was friendly, knowledgeable, and didn’t rush me through my questions, which earned them extra points in my view. As for the performance of the service, I've had it for about a month now, and it’s been stellar. No dropped calls, and the data speed is consistently fast, even during peak times. Overall, I would highly recommend Meteor.ie to anyone considering a new mobile plan in Ireland. It’s reliable, fairly priced, and their customer service is top-notch.
Date of experience :October 02, 2024
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I ordered a phone from Meteor.ie and honestly, I'm quite disappointed with the overall experience. The website itself was somewhat chaotic and not very user-friendly. Navigating through the different sections felt like a chore, and the search function didn't always return relevant results, which was incredibly frustrating. I spent way more time than necessary just trying to find the phone I wanted. When I finally did make the purchase, there was very little communication from their end. I didn't receive any confirmation email, and tracking my order was nearly impossible. The customer service is also subpar. I tried calling them multiple times to get an update on my order status, and I was put on hold for ages each time. The representatives I did manage to speak to were not very helpful and seemed disinterested in resolving my issues. Finally, when my order did arrive, it was late by several days and the phone was missing some accessories that were supposed to come with it. To make matters worse, the phone itself had a few scratches, which is unacceptable for a new purchase. Overall, I expected a lot better from a site that seems to have a decent reputation. The whole ordeal has been stressful and disappointing. I wouldn't recommend this site to anyone who's looking for a hassle-free shopping experience. They really need to step up their game if they want to retain customers.
Date of experience :July 03, 2024
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Pretty disappointed with the service. The website feels outdated, and it’s hard to find the information I need. Customer service was slow to respond and didn’t really solve my issue. Wouldn’t recommend.
Date of experience :June 22, 2024
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Meteor Mobile Communications
586 visits this month
3216 total visits
Don't ask for an opinion
Unclaimed profile