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Judge.me

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2.9

According to the opinion of 7 users

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Judge.me Review

Rating 2.9

According to 2 experiences

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Judge.me
670 visits this month
3300 total visits
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May 22, 2024

I recently used Judge.me to gather some reviews for my online store, and the experience was disappointingly frustrating. First of all, the user interface is cluttered and difficult to navigate. It's not intuitive at all, and it took me way too long to figure out where everything was. The setup process is not user-friendly, and it feels like they should have invested more in making the platform easier to use. Getting integrations up and running was a nightmare. Despite following their instructions to the letter, I encountered issues at every step. Customer support was slow to respond, and when I finally got a reply, the solutions provided didn't really help. It's almost as if the support team was more focused on closing tickets quickly rather than helping customers solve their problems. I also noticed a significant delay in reviews appearing on my site. This lag undermined the purpose of using a review platform in the first place. I contacted support again about this, and the response was that it was a normal delay. Normal? I don't think so. The email campaigns offered by Judge.me are quite basic compared to other platforms. They lack customization options, and it feels like they haven't updated their features in a while. Reports and analytics were also underwhelming. The information provided is basic and doesn't give the in-depth insights I was hoping for to improve my store. Finally, pricing is another pain point. For the features offered, I find Judge.me to be overpriced. There are more affordable options out there that provide a better service. Overall, I find Judge.me to be subpar and not worth the investment. Hopefully, they consider making some significant changes to improve their service.
Date of experience :May 22, 2024

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April 27, 2024

The installation process was a nightmare, and the service wasn't much help when we had issues. Widgets were not as customizable as advertised. Expected more for the price.
Date of experience :April 27, 2024

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Company description Judge.me

Judge.me is an advanced application dedicated to customer reviews management, specially designed to be compatible with Shopify Online Store 2.0. With Judge.me, online merchants can install and customize widgets to display product reviews in a user-friendly and attractive manner. The application offers various types of widgets such as the review widget, star ratings, review carousels, as well as question and answer sections.


One of the main features of Judge.me is the ability to automatically collect customer reviews. By sending unlimited automatic review requests, available in both the 'Forever Free' plan and the 'Awesome' plan, users can customize these requests and perform A/B testing to optimize their response rate. This automation helps maintain a steady flow of new reviews, essential for building and maintaining a store's credibility online.


Judge.me also allows efficient management of collected reviews. Merchants can easily respond to customer feedback, highlight their best reviews, and even launch marketing campaigns in collaboration with app partners. Proactively managing reviews helps not only improve customer satisfaction but also strengthen the store's reputation.


Another major advantage of Judge.me is the ability to share customer reviews across multiple channels. By broadcasting reviews on social media, merchants can reach a broader audience and improve their organic search ranking. Adding stars and ratings to Google Search and Google Shopping results, Judge.me also facilitates better online visibility.


The application is distinguished by its success stories. Many users testify to the positive impact Judge.me has had on their sales and customer engagement. These testimonials and comparisons with other review management applications, such as Yotpo, Stamped.io, Loox, Rivyo, and Opinew, clearly showcase Judge.me's effectiveness and advantages over its competitors.


The ease of installation and migration is another strength of Judge.me. In just two minutes, new users can set up the application and import their existing reviews with the help of a detailed setup guide. A demo store is also available for those who want to see Judge.me in action before fully integrating it into their Shopify store.


The Judge.me website offers a rich selection of resources to help users make the most out of the application. This includes a comprehensive knowledge base, APIs for developers, a changelog to track the latest updates and news, as well as a blog with frequent tips and tutorials. These resources are essential to help merchants maximize the app's efficiency and resolve any potential issues.


Moreover, Judge.me offers a variety of integrations to connect with other applications and themes, allowing users to fully leverage their existing e-commerce solutions. Inspiration examples are also available to show how other users customize their widgets and display their reviews, providing valuable ideas to optimize the presentation of customer reviews.


Judge.me is a comprehensive and powerfully integrated solution for managing customer reviews. With an impressive range of features and an approach centered on automation and ease of use, it's an essential tool for any online store wanting to enhance its credibility and sales through customer reviews. The compatibility with Shopify Online Store 2.0, the multiple ways to collect, manage, and share reviews, as well as the resources and support available, make it a leading application in the field of e-commerce reviews management. If you're looking for an effective solution to maximize the impact of customer reviews on your online store, Judge.me represents an exceptionally robust and high-performing choice.

Information
Judge.me
670 visits this month
3300 total visits
Don't ask for an opinion
Unclaimed profile
This is your company?Claim the profile to answer your customers.Claim