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HelloSafe

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1.5

According to the opinion of 2 users

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HelloSafe Review

Rating 1.5

According to 2 experiences

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July 24, 2024
I recently visited the website hellosafe.be hoping to find a reliable platform for insurance comparison. Despite its promising facade, I must say that the experience was rather disappointing. The user interface is cluttered and not intuitive at all, making navigation quite a hassle. I found it difficult to locate the specific information I needed, and the filters were often inaccurate, leading me to irrelevant pages. Another major letdown was the speed of the website; it loads very slowly which is frustrating when you're in need of quick information. Furthermore, I tried reaching out to their customer service for assistance, but the response time was excruciatingly slow. It took them several days to get back to me, and even then, the answers were generic and not very helpful. Additionally, the information provided on the site feels outdated and doesn't reflect the current market trends or prices effectively. I compared their insurance rates with other local providers and noticed a significant discrepancy, making me question the site's reliability. I was under the impression that the site would offer some unique insights or deals, but unfortunately, it just aggregates what you can easily find with a bit of individual research. On top of that, there were numerous technical glitches; pages that should have loaded seamlessly often resulted in error messages, which only added to the frustration. Overall, hellosafe.be did not meet my expectations. The platform needs significant improvements in both functionality and customer support to be considered a reliable resource for anyone looking for insurance comparison. As it stands, I wouldn’t recommend it to others based on my experience.
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March 22, 2024
Très déçu par le site HelloSafe.be. Les comparaisons donnent souvent des résultats incorrects ou incomplets, et les informations ne sont pas aussi à jour qu'ils le prétendent. J'ai perdu beaucoup de temps en essayant de trouver une assurance fiable. Pas sûr de vouloir recommander ce service à quiconque.
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