Dermasthetics Shop

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2.4

According to the opinion of 7 users

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Dermasthetics Shop Review

Rating 2.4

According to 1 experience

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Dermasthetics Shop
552 visits this month
3182 total visits
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July 21, 2024

Also, I'm genuinely disappointed by my experience with dermasthetics-shop.de. From the moment I landed on the website, I found it quite difficult to navigate. The layout feels cluttered and not user-friendly at all. It took me a significant amount of time to find the products I was looking for, which was frustrating. Additionally, the product descriptions lacked detailed information. I was hoping to find comprehensive descriptions of the ingredients and benefits of each product, but instead, they were very brief and not helpful at all. It made it hard to decide if the products were suitable for my skin type, whether they contained any allergens, or how they should be properly used. Moreover, the checkout process was another hassle. The site kept lagging, and I encountered multiple errors while trying to finalize my purchase. I had to restart the process several times, which was extremely annoying. Then there's the issue of customer service. I tried contacting them via email to get some clarification about a product, and I didn't receive a response until several days later. When they finally responded, their answer was vague and didn't address my inquiries satisfactorily. Shipping was another nightmare. They promise fast delivery, but my order took more than two weeks to arrive. When it finally did, the packaging was damaged, and one of the items was leaking. This level of service is unacceptable, especially for the prices they charge. Speaking of prices, I found their products to be overly expensive compared to other similar brands. Considering the overall experience, from the frustrating website navigation to poor customer service, lengthy shipping times, and high prices, I cannot recommend dermasthetics-shop.de to others. There are far better options out there that offer superior customer service, better prices, and a more enjoyable shopping experience.
Date of experience :July 21, 2024

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Company description Dermasthetics Shop

The "dermasthetics-shop.de" website is presented as an online portal dedicated to dermatological care, offering a wide range of carefully selected skin care products. By combining cosmetics with proven dermatological solutions, Dermasthetics aims to meet the individual needs of each user for healthy and radiant skin. The site introduces a welcome offer with a 5% discount on the first order, along with the addition of two free samples to each order, encouraging new customers to explore their products. Furthermore, free shipping for purchases over €100 enhances the shopping experience even more.


Under the "Products" section, the site offers a comprehensive range from cleansers and toners to sunscreens, including serums and masks. These products are categorized to target specific skin needs like acne, wrinkles, and sensitivity, or concerns such as enlarged pores and pigmentation spots. This selection emphasizes personalization and adaptation of care to the specificities of each skin type. Each Dermasthetics product is chosen for its proven efficacy, ensuring customers are provided with reliable and quality dermatological solutions.


The site also features a "Brands" section showcasing prestigious names from the dermocosmetic industry, like ZO Skin Health, Sepai, and Mesoestetic. These brands are recognized for their scientific expertise and in-depth research, adding further credibility to the products offered by Dermasthetics. The diverse selection of brands reflects the company's commitment to innovation and high standards, ensuring users access to renowned professional products.


One of Dermasthetics' main strengths is the concept of personalized advice, accessible directly through their online store. Users can benefit from the assistance of skin care experts, regardless of their geographical location. This interactive and informative approach ensures that each client receives a recommendation tailored to their specific skin care concerns and expectations. This personalized approach, combined with products proven effective over more than ten years of experience, allows trust to be built between the client and Dermasthetics.


To reinforce this service offering, Dermasthetics ensures their clients can benefit from personalized consultation both online and on-site, in their premises equipped to provide a practical and informed approach. This dual approach, combining digital interaction and physical presence, makes Dermasthetics a preferred destination for those seeking scientific and medically-inspired skin care solutions.


Browsing through their range of products, key offerings such as the "Zein Obagi Skin Health® Gentle Cleanser" suitable for all skin types, or the "Mesoestetic® hydra vital light," a revitalizing gel cream ideal for combination to oily skin, are discovered. Each product is accompanied by a detailed description and usage instructions, providing clients with all the necessary information to benefit from each treatment.


Ultimately, the "dermasthetics-shop.de" site stands out as a portal dedicated to skin health, where dermatology and cosmetics converge to offer effective and personalized solutions. Through its extensive offerings and comprehensive services, Dermasthetics establishes itself as a valuable ally for anyone seeking healthy and radiant skin, relying on the expertise of skin health professionals and a pioneering customer approach.

Information
Dermasthetics Shop
552 visits this month
3182 total visits
Don't ask for an opinion
Unclaimed profile
This is your company?Claim the profile to answer your customers.Claim