Cosy Comfort Interiors
2.3
According to the opinion of 3 users
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Cosy Comfort Interiors Review
According to 3 experiences
5 stars
33 %
4 stars
0 %
3 stars
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1 star
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Cosy Comfort Interiors
785 visits this month
3415 total visits
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I recently had the pleasure of using Cosy Comfort Interiors and I'm honestly impressed with their service and product range. From browsing to delivery, the whole experience was quite seamless. Initially, I was hesitant to buy furniture online, but their website is so user-friendly and well-organized that it made the entire process very easy. One of the standout products I bought was the "Chesterfield Sofa". The quality is impeccable, and you can tell that attention has been paid to every detail, from the stitching to the cushioning. The fabric feels luxurious, and the color was exactly as shown in the pictures. The sectional sofa fits perfectly in my living room and adds a touch of elegance that has been noted by all my guests. Their range of fabric options also allowed me to customize it to fit my existing décor perfectly. Also worth mentioning is their customer service. I had a few questions about the assembly and delivery process, and their team was incredibly responsive. They provided me with all the information I needed and even offered some great suggestions on coordinating the sofa with other pieces. The delivery was prompt, and they took great care in ensuring the sofa arrived in perfect condition. The website also provides comprehensive assembly instructions and even some décor tips which I found very useful. I do appreciate that Cosy Comfort Interiors caters conveniently to various tastes, showcasing both modern and traditional furniture options. Their variety of furniture pieces and home décor items ensured that I found everything I needed in one place. The price points are reasonable, and they often have sales and discounts which is a bonus. All in all, my experience with Cosy Comfort Interiors has been nothing short of fantastic, and I would highly recommend them to anyone looking to furnish their home with style and comfort. ⭐⭐⭐⭐⭐
Date of experience :August 15, 2024
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I was honestly quite disappointed with my experience on Cosy Comfort Interiors. The website's layout is cluttered and confusing, making it difficult to navigate through the various sections. I spent way too much time trying to find basic information like shipping details and return policies, which should be easily accessible. Additionally, the product images are not very clear, and in some cases, they look quite different from the actual items I received. I ordered a sofa that looked plush and comfortable in the photos, but what arrived was hard and uncomfortable. The color was also a little off, more of a dull grey than the light beige advertised. When I contacted customer service to inquire about returning the item, the response was slow, and they made it seem like returning an item was a huge hassle. I had to send multiple emails and call several times to finally get a return authorization. Moreover, the quality of the products is subpar for the prices they charge. I expected more durability and comfort, but the materials and workmanship are no better than what you'd find at a discount furniture store. To top it all off, I found the delivery process to be extremely slow. The website claimed that my items would be delivered within 7-10 days, but it took almost three weeks, and I received no updates unless I proactively reached out to ask. Given the high prices and the poor service, I would not recommend Cosy Comfort Interiors. There are better options out there, both in terms of product quality and customer service.
Date of experience :June 30, 2024
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Really disappointed with the quality of the furniture. I bought a sofa and after a couple of months, it started sagging. Customer service was not helpful at all. Not worth the price.
Date of experience :June 27, 2024
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Information
Cosy Comfort Interiors
785 visits this month
3415 total visits
Don't ask for an opinion
Unclaimed profile