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CheapTickets

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2.6

According to the opinion of 7 users

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CheapTickets Review

Rating 2.6

According to 1 experience

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CheapTickets
653 visits this month
3283 total visits
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March 29, 2024

I'm extremely disappointed with my experience on cheaptickets.co.th. I booked a flight thinking I was getting a great deal, but it turned out to be a complete nightmare. The website was difficult to navigate, making the booking process longer and more frustrating than it needed to be. On top of that, the customer service was practically non-existent. I tried calling the helpline multiple times but was either put on hold indefinitely or disconnected. It felt like I was dealing with a ghost company. When I finally managed to get through, the representative was incredibly unhelpful and borderline rude. I had to change my travel dates due to an emergency, but they made it almost impossible to amend my booking without charging an outrageous fee. Moreover, the information on the site is often unclear or misleading. I thought I had booked a direct flight, but upon receiving my itinerary, I found out there was an unexpected layover, extending my travel time significantly. The lack of transparency is appalling. The mobile app is even worse – glitches and crashes at every turn, making it utterly unusable. I ended up having to redo the whole booking process on my laptop, which was the last thing I needed given the time-sensitive nature of my travel. Adding insult to injury, I found out after booking that the same flight was available for a lower price on another site. Overall, my experience with cheaptickets.co.th has been one of frustration and disappointment. I will definitely be taking my business elsewhere in the future and would not recommend this service to anyone.
Date of experience :March 29, 2024

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Company description CheapTickets

CheapTickets Thailand is an online platform dedicated to booking travel, aligning with its promise to offer affordable airfare, diverse accommodations, car rentals, and transfers. By accessing their website, cheaptickets.co.th, users are immediately greeted by an English interface, illustrating the international reach of the service.


The home page is intuitively and neatly designed, enhancing user experience. Among the main categories, we find sections dedicated to flights, flight and hotel combinations, hotels alone, car rentals, and transfers. The site also highlights customer reviews from Trustpilot, emphasizing general satisfaction by awarding CheapTickets an impressive 5-star rating.


One of CheapTickets' strengths is the flexibility offered in transportation and destination choices. The slogan "All airlines, all destinations" reminds users that no matter their destination or the airline of their choice, CheapTickets can take them there. The availability of an English customer service further enhances the platform's accessibility for an international audience.


CheapTickets stands out with a broad selection of wellness destinations for travelers seeking to relax and rejuvenate. Whether it's beach getaways, winter vacations, adventures, or even city breaks, the platform offers attractive deals suited to all types of travelers. They also provide travel inspirations, promotions, and discounts for those looking for the best last-minute deals.


The site expands its offering with an entire section dedicated to a travel blog, allowing users to find ideas and plan their next trip. Whether the traveler is drawn to destinations in Asia, Africa, Europe, the Pacific, North America, South America, or the Middle East, they are sure to find something to their liking.


CheapTickets also highlights popular itineraries, frequently visited countries, and favored airlines to guide users in their booking process. This well-thought-out approach helps travelers make informed choices and optimize their travel journey.


The internationalization of CheapTickets is evident with sections of the site available in different languages such as Dutch (Vliegtickets), German (Flüge), and French, showcasing their ambition to reach a global audience. This multilingual approach allows the platform to meet the needs of users from diverse backgrounds.


Finally, CheapTickets' commitment to customer satisfaction is reflected in its support section, comprising detailed FAQs and career information for those wishing to join the team. Users can also subscribe to a newsletter to receive notifications about current offers and promotions.


In summary, cheaptickets.co.th presents itself as an all-in-one site for all travel needs, combining convenience, variety, and quality customer support. For travelers seeking good deals and inspiration for their next vacations, CheapTickets proves to be a valuable and reliable resource.

Information
CheapTickets
653 visits this month
3283 total visits
Don't ask for an opinion
Unclaimed profile
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