Bookshop
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Bookshop Review
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I was really looking forward to using Bookshop.org because it promises to support indie bookstores, which is something I truly care about. But my experience with the site has been rather disappointing. Firstly, the website's interface is not very user-friendly. I found it cumbersome to navigate and not as intuitive as some other online book retailers. Adding items to the cart was more of a hassle than it should have been, and browsing through the categories felt outdated and slow. Secondly, the delivery time was extremely slow. I placed an order for a couple of books, and it took almost three weeks for them to arrive. I understand delays can happen, but there was no clear communication from the company about the delay until I reached out myself. Even the tracking system was not reliable and left me wondering where my parcel was for days. Thirdly, when my order finally arrived, one of the books was damaged. The cover had a noticeable crease, and it looked like it had been mishandled. For a platform that's supposed to be a champion for book lovers, this was very disappointing. I contacted customer service, and while they were polite, the resolution process was slow and not very satisfactory. They offered a small discount on my next purchase, but given my current experience, I'm hesitant to use that. Lastly, I found the prices to be quite high compared to other online retailers. While I am willing to pay a bit more to support independent bookstores, the additional cost combined with the poor service just doesn't seem worth it. Overall, my experience with Bookshop.org has been far from great, and I doubt I'll be using their services again anytime soon. I hope they improve their service because the concept behind the platform is wonderful, but, at the moment, they are failing to deliver on their promises.
I was really disappointed with the selection of books. Alot of the popular titles were missing or out of stock. I tried contacting customer service but never got a response. Would not recommend.
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