Axtra
1.3
According to the opinion of 3 users
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Axtra Review
According to 3 experiences
5 stars
0 %
4 stars
0 %
3 stars
0 %
2 stars
33 %
1 star
67 %
I had high hopes for Axtra LLC given the marketing and the impressive website design, but my experience has been below average to say the least. First off, the user interface is not intuitive at all. I expected a smooth navigation experience but found myself constantly clicking back and forth trying to find the information I needed. The search functionality is also quite poor; it often returns irrelevant results which is frustrating when you're in a hurry. What's even more disappointing is the customer service. I reached out with a query and it took them three days just to acknowledge my email. When I finally got a response, it was a generic copy-paste job that didn't address my problem at all. Seriously, if you are going to have customer service, at least make an effort to be helpful and responsive. The product descriptions are also vague and leave a lot to be desired. I bought a few items based on the pictures and descriptions provided, but when they arrived, the quality was nowhere near what was advertised. The materials felt cheap and not durable at all. There was also a significant delay in shipping. I received my order almost two weeks late without any sort of notification or update from the company. At the very least, keep your customers informed if there are going to be delays. Overall, I feel like I didn't get my money's worth and would not recommend this site to others. There are plenty of other options out there that offer better customer service, clearer product descriptions, and a more user-friendly experience. Not worth the hassle.
Date of experience :June 12, 2024
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I recently had the chance to explore axtra.llc and I must say, the experience was far from satisfactory. The website primarily offers business consulting services and claims to enhance business efficiency and productivity. However, my interaction with their service, Axtra Business Solutions, left much to be desired. Firstly, the layout and design of the website are quite outdated and not user-friendly. Navigating through the pages was cumbersome and finding relevant information took more time than anticipated. This is a significant drawback for a company that positions itself as a modern solutions provider. Their consulting services are advertised as being tailored to individual business needs, but the initial consultation felt very generic. The consultant did not seem well-prepared or interested in my specific business challenges. They provided standard advice that I could have easily found through a simple Google search. Additionally, the follow-up support was minimal, and getting in touch with customer service was frustrating due to long wait times and unresponsive communication channels. The pricing of their service is also on the higher side considering the quality of consulting offered. While it's understandable that high-quality advice comes at a cost, the value delivered did not justify the steep prices. Moreover, there were several spelling errors and grammatical mistakes on the website, which further undermined my confidence in their professionalism. To add to these woes, there is no proper client testimonial or case studies section, which would make it easier for potential clients to trust their services. Given all these factors, it was a disappointing experience, and I wouldn't recommend Axtra Business Solutions to fellow entrepreneurs looking for substantial and impactful business advice. Such a lackluster service for the price is not something I'd want anyone else to go through.
Date of experience :May 21, 2024
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I tried their services, but it was super disappointing. The quality was really poor, and their customer service was almost non-existent. Not worth the price at all.
Date of experience :April 25, 2024
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