AXA Health

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2.7

According to the opinion of 7 users

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AXA Health Review

Rating 2.7

According to 7 experiences

5 stars
14 %
4 stars
29 %
3 stars
0 %
2 stars
29 %
1 star
29 %
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AXA Health
608 visits this month
3238 total visits
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September 03, 2024

Not very happy with AXA Health. Took too long to make a claim and when I finally got through, the service was disappointing. Expected better.
Date of experience :September 03, 2024

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August 15, 2024

I signed up for AXA Health for gym discounts, but their health support line was really the game-changer. Always quick to respond and super helpful.
Date of experience :August 15, 2024

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August 09, 2024

Their focus on mental wellbeing is a big plus for me. It’s important to have health support that covers both mind and body.
Date of experience :August 09, 2024

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July 23, 2024

AXA Health has been great for my small business. Their support is fantastic and the quick access to private healthcare is just what we needed. Highly recommend!
Date of experience :July 23, 2024

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July 11, 2024

I recently visited axahealth.co.uk to explore their health insurance plans, and I must say that my experience was far from satisfactory. To begin with, the website design is quite outdated and lacks the intuitive interface that one would expect from a premier health insurance provider. Navigating through the various sections was a cumbersome process, with several links leading to pages that either took forever to load or resulted in error messages. Furthermore, the information provided on different health plans is quite sketchy. They are laden with jargon and complex terminologies that aren't explained well. This makes it difficult for the average consumer to fully understand what they are signing up for. A key area where axahealth.co.uk really falls short is in customer service. I tried reaching out via their contact form with some specific queries about the plans but received no response. When I decided to call their customer service number, I was put on hold for what felt like an eternity before someone attended to me, and even then, the representative was not very knowledgeable or helpful. Another major drawback is the lack of customization options. The plans seem to be designed as one-size-fits-all, which doesn't cater to individual needs or preferences. In today's age, where personalization is key, this is a significant downside. Lastly, I was appalled by the premiums, which are exorbitantly high compared to other providers in the market offering similar or better coverage. Overall, my experience with axahealth.co.uk was quite dismal, and I don't think I'll be recommending their services to anyone. They have a long way to go in terms of improving user experience, customer service, and the overall transparency of the information provided.
Date of experience :July 11, 2024

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July 11, 2024

😡 AXA Health services are not as advertised. The gym offers were limited and the healthcare service was slow. Would not recommend.
Date of experience :July 11, 2024

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June 27, 2024

I recently signed up for AXA Health but found the service quite disappointing. The website is confusing, and it takes forever to find the information I need. Customer service is also not very helpful 😕.
Date of experience :June 27, 2024

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Company description AXA Health

The AXA Health website presents itself as a top-notch resource for those seeking private health insurance in the UK. Right from the homepage, a clear invitation is extended to potential users: whether you are an individual, a small business, a large corporation, or even an insurance intermediary, AXA offers specific plans to meet your particular health needs. This personalized approach is reinforced by the promise of swift access to private healthcare. This feature is increasingly popular at a time when waiting times in the public health system can stretch indefinitely.


One of the site's appealing features is its emphasis on the speed and efficiency of the services provided, including a 24/7 health support line and teleconsultation services with general practitioners. This flexibility in accessing care is complemented by quick physiotherapy offers for bone or muscle issues, as well as access to paramedical specialists such as counselors, nurses, midwives, and pharmacists.


AXA Health doesn't just offer health insurance. The site also highlights guides and educational articles on various health concerns, ranging from well-known topics like cancer to others that are less discussed, such as menopause. These resources aim to inform and destigmatize some of these themes, acting as a bridge between medical information and the public.


For businesses, AXA provides health insurance that can be tailored to the specificities of each company. This service is presented as a solution to boost productivity by ensuring employee well-being and minimizing downtime due to health issues. It's clear that AXA takes the integration of health and wellness at work seriously and seeks to adapt to changes in the modern workplace.


An undeniable aspect is the access for AXA Health members to special offers at gyms. This benefit aligns with a general commitment to fitness and healthy living, thereby complementing the overall health and wellness offering by the site. Partnerships with networks such as Nuffield Health and Hussle multi-gym illustrate this commitment to an active and balanced lifestyle.


AXA Health also prides itself on having a 5-star rating from Defaqto, an independent financial rating agency. This denotes recognition in the quality and effectiveness of services provided to clients. However, the rating depends on the selection of options included in the insurance plans, highlighting the importance of tailoring choices to individual health needs and those of one’s community or business.


With a persuasive and informative approach, AXA Health offers a myriad of services and options for those wishing to optimize their health and that of their surroundings. More than just a sales platform, the site aims to be informative and educational, providing resources and guidance that offer personalized support at every stage of an individual's or organization's medical journey.

Information
AXA Health
608 visits this month
3238 total visits
Don't ask for an opinion
Unclaimed profile
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