Visa Car

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2.9

According to the opinion of 8 users

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Visa Car Review

Rating 2.9

According to 1 experience

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Visa Car
741 visits this month
3371 total visits
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August 04, 2024

Vish, this site is a mess! 😬 I was trying to rent a car for my Lisbon trip and figured, hey, give this local service a shot. But, big mistake. First off, the layout of the website is super outdated, like something from the early 2000s. Navigation is a nightmare; I felt like I was going in circles just trying to find the car categories. When I finally did find them, the car options seemed limited and kinda sketchy. Descriptions were brief and lacked vital info like fuel policies or extra charges. I like to be well-informed, but that's practically impossible here. And don't even get me started on the booking process. I filled in all my info and hit submit, only to get an error message. Tried again, got it again. It took me multiple tries and a whole lot of patience. By the time I was finally able to book a car, I was already fed up. Post-booking, I got an email confirmation that looked more like spam. Called customer service to clarify, and they were no help at all, very unprofessional. They kept transferring me to another department, and I spent more time on hold than actually talking to someone. I almost canceled the rental. In the end, the car I got was not in great shape either, definitely not worth the cost. đŸš—đŸ˜€ Overall, I wouldn't recommend this service to anyone. There are way better options out there. Save yourself the headache and go with a more reputable company.
Date of experience :August 04, 2024

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Company description Visa Car

Visacar is a vehicle rental and sales platform based in Portugal, offering a wide range of services to meet the diverse needs of its clients. Upon entering the site, users are welcomed by a clean and intuitive design that facilitates navigation through the various sections. The first impression given by the website is that of a professional and well-organized company, ready to provide the best possible service to its clients.

The homepage offers several options to visitors, with clear and well-defined categories such as "Rent Cars," "With Driver," "For Sale," and "About Us." These sections allow users to easily access the specific information and services they are looking for, whether it be renting a car, hiring a driver for a trip, or purchasing a used vehicle.

One of the strengths of Visacar is its flexibility in terms of car rentals. Clients can choose to rent vehicles for short or long periods, according to their needs. Additionally, the platform offers the possibility of renting vehicles with drivers, an ideal option for those who wish to relax while their designated driver handles the journey.

For those interested in purchasing vehicles, Visacar offers a dedicated section where users can explore a wide range of used cars available for sale. Each vehicle comes with a detailed description, ensuring potential buyers make an informed decision.

Visacar does not just provide standard services; the company also strives to differentiate itself through the quality of its customer service. This notion is reinforced by the "Why Visacar" section of the site, where one can discover the company's values, mission, and commitment to customer satisfaction. Transparency and honesty are presented as essential pillars of their operations, thus cultivating a trust-based relationship with their clientele.

In terms of geographical scope, Visacar covers several regions in Portugal and even a few destinations in Spain, offering unparalleled flexibility and adaptability. Whether for a business trip or a tourist getaway, the variety of vehicle pick-up and drop-off locations allows clients to plan their travels with ease.

The site also includes helpful informative resources, such as "Tourist Routes" that recommend travel itineraries to discover the beauties of Portugal according to various interests. An ingenious idea for visitors who wish to explore not only the major cities but also lesser-known picturesque destinations.

Moreover, Visacar is mindful of the importance of partnerships to expand its range of services and potentially maximize benefits for its clients. The "Partnerships" section highlights the associated companies, emphasizing Visacar’s commitment to creating a solid and reliable network of business collaborations.

Overall, Visacar is more than just a car rental company. It is a travel partner ready to offer a tailor-made experience that meets the diverse mobility needs of its clients. With a strong emphasis on quality, reliability, and satisfaction, the site continues to attract a large number of users searching for practical and affordable transportation solutions in Portugal and beyond.

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Visa Car
741 visits this month
3371 total visits
Don't ask for an opinion
Unclaimed profile
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