company_logo

BetterKitchen

/ratings/2.5.png

2.7

According to the opinion of 7 users

Rate the companyShare your experience
Star 1Star 2Star 3Star 4Star 5

BetterKitchen Review

Rating 2.7

According to 1 experience

5 stars
0 %
4 stars
0 %
3 stars
0 %
2 stars
0 %
1 star
100 %
Information
BetterKitchen
496 visits this month
3126 total visits
Don't ask for an opinion
Unclaimed profile
This is your company?Claim the profile to answer your customers.Claim
/ratings/1.png
June 15, 2024

Wow, this website is quite disappointing. I was really expecting more from Better Kitchen, considering all the hype and positive reviews I’ve heard. First of all, the layout is super confusing and the navigation feels like a maze. I spent way too much time just trying to find basic kitchenware categories. It's like they don't even want you to find what you're looking for! When I finally did find some products, the descriptions were minimal and didn't give me enough information to make an informed decision. If you're selling high-end kitchen gadgets, at least put some effort into detailing their features, right? The biggest issue for me, though, was the pricing. The prices are sky-high compared to other online stores. I mean, I get that quality comes at a cost, but this is just daylight robbery. To make matters worse, there were no decent deals or discounts to be found. Other sites often offer seasonal discounts or at least a decent sale every now and then, but not here. It's like they don't care about competitive pricing at all. Another annoying thing was the checkout process. It was unnecessarily complicated and time-consuming, with too many steps and redundant fields to fill in. And let's not even get into the customer service – or lack thereof. I tried to get in touch with someone to clarify a product detail, and it took ages for anyone to respond. When they did, the information was vague and not helpful at all. Honestly, if I'm going to invest in high-end kitchenware, I want a shopping experience that matches that quality. Sadly, Better Kitchen falls short on so many levels. I really wanted to like this site, but I just can't recommend it based on my experience. It's frustrating and feels like a waste of time and money. Take your business elsewhere. There are better options out there.
Date of experience :June 15, 2024

Like 0
Share

Company description BetterKitchen

BetterKitchen.de is an e-commerce website dedicated to the culinary world and kitchen equipment. The interface is in German, indicating that it primarily targets the German and Austrian markets, although it offers worldwide shipping. The homepage displays several navigation options such as 'Mein Konto' to access your account, 'Mein Einkaufswagen' for the shopping cart, 'Kontakt' to contact customer service, and 'Wunschzettel' for wish lists. There is also an option to sign in under 'Anmelden' and a 'Beauty' section.


Continuing navigation reveals a long list of available product categories. For example, 'Vorbereiten' includes subcategories like 'Küchenhelfer', 'Wender', 'Schneebesen', 'Teigschaber', etc. These subcategories list various culinary preparation tools such as spatulas, whisks, dough scrapers, graters, and peelers. These categories are well-defined to enhance user experience and help customers find exactly what they are looking for.


The 'Messer & Zubehör' section is particularly extensive, showing a focus on high-quality kitchen knives. It offers different types of knives such as knife sets from two to four pieces, knife blocks — either filled or empty — and individual specialized knives like boning knives, bread knives, Chinese knives, filleting knives, fish knives, meat knives, vegetable knives, cheese knives, chef's knives, Japanese, santoku, & universal knives. Accompanying these are tools for knife maintenance, such as sharpeners, whetstones, and sharpening steels.


Baking and culinary preparation enthusiasts will also find delight in a wide range of cutting boards made of wood, plastic, and stainless steel, mixing bowls, strainers, and salt and pepper mills. These accessories are essential for efficient and hygienic food preparation.


As for cooking, BetterKitchen.de offers a wide selection of pots and accessories, including three to six-piece pot sets, meat and roasting pots, pans, sauté pans, casseroles, saucepans, and quick-cooking sets, as well as accessories. The variety of options allows users to select the equipment best suited to their specific culinary needs.


For grilling and barbecue enthusiasts, the site offers a vast range of products, including grill and serving pans, rotisseries, grill baskets, barbecue utensils, and various grill accessories. There is also a section dedicated to baking with terrine and gratin molds, and even smoking equipment.


Finally, kitchen appliances such as hand and stand mixers, bread slicers, and kitchen scales are available. This enables users to create a well-equipped kitchen suitable for various cooking and preparation techniques. The electric tools perfectly complement the offer of non-electric utensils, further facilitating the culinary process.


In summary, BetterKitchen.de offers a comprehensive online shopping experience for everything related to cooking. The wide variety of products, ranging from simple kitchen utensils to more complex electrical equipment, truly meets the needs of both amateur and professional cooks. The site's ergonomics appear well thought out, with clear categories and intuitive navigation, allowing users to easily find and purchase the products they need. The presence of numerous renowned brands and high-quality items makes it a destination of choice for those seeking high-performance and durable kitchen equipment.

Information
BetterKitchen
496 visits this month
3126 total visits
Don't ask for an opinion
Unclaimed profile
This is your company?Claim the profile to answer your customers.Claim