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Alpha Industries

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2.6

According to the opinion of 7 users

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Alpha Industries Review

Rating 2.6

According to 1 experience

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Alpha Industries
443 visits this month
3073 total visits
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March 29, 2024

I recently had the displeasure of shopping at Alpha Industries' website, and I have to say, it was not a great experience at all. First of all, the website's layout is confusing and difficult to navigate. Finding the right category took me much longer than it should have, and the search function is practically useless. Secondly, the product descriptions lack detail and important information, such as exact measurements or specific material types. It's frustrating when you're trying to make an informed purchase and the necessary details just aren't there. When it comes to the products themselves, I was quite disappointed with the quality. I ordered a jacket that looked fantastic in the pictures but turned out to be poorly made. The stitches were uneven, and the material felt cheap and thin. For the price they charge, I expected something much better. The sizing was also way off. I ordered based on their size chart, but the jacket was either incorrectly labeled or their chart is just wildly inaccurate. It didn't fit properly at all. The customer service was another sore point. When I tried to reach out to them about returning the jacket, it took days to get a response. And when they finally did reply, the support agent was unhelpful and seemed uninterested in assisting me. They did not offer any solutions and seemed more intent on getting me off the line quickly. I eventually managed to return the item, but the process was cumbersome and slow. I had to pay for return shipping out of my own pocket, which added insult to injury. All in all, my experience with Alpha Industries was disappointing from start to finish. I won't be shopping there again and would advise others to be cautious if they decide to give it a try.
Date of experience :March 29, 2024

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Company description Alpha Industries

Alpha Industries is an iconic brand specializing in outerwear, particularly known for its military jackets. Founded in 1959, it has gained international fame thanks to its high-quality products and collaborations with the armed forces. The website www.alphaindustries.eu offers a wide range of items for men, women, and children, ranging from jackets and t-shirts to various accessories like bags, gloves, and belts.


The homepage of the site is simple yet functional, allowing for easy navigation between different product categories. Users can create an account or log in to track their orders and manage their personal information. Upon opening the page, several sections stand out: men's and women's collections, an editorial section, and a category dedicated to the UV Line.


By clicking on the 'Men' section, you'll find various subcategories including 'Jackets', 'T-Shirts', 'Sweats & Hoodies', 'Pants', 'Kids', 'Accessories', and 'Collaborations'. Each subcategory presents a wide selection of products. For instance, the 'Jackets' section offers options like winter jackets, bombers, outerwear jackets, leather jackets, and field jackets. The t-shirts and sweats & hoodies also comprise subgroups such as sweatshirts, hoodies, and longsleeves.


The 'Women' section follows the same structured organization with a diversity of products suited to the female audience. Here too, jackets, t-shirts, sweats & hoodies, pants, skirts, and accessories are well-represented. It's worth noting that some subcategories are specific to women, such as leggings and skirts.


The 'Editorial' section stands out with specialized content and stories behind some of the brand's most iconic pieces. Titles like 'Made for heroes, worn by icons: The MA-1' or 'Talkin’ Bout a Revolution: The M-65' highlight the heritage and evolution of different jacket models, referencing their military past and adoption in contemporary fashion. This editorial part gives unique depth and context to the products, strengthening customer loyalty to the brand.


The 'Urban Wilderness' subcategory invites customers to 'conquer the urban jungle', featuring a selection of garments suited for an active urban lifestyle. It offers outfits that are both functional and stylish, ideal for facing the city's daily challenges.


Another notable section is 'Collaborations', showcasing exclusive partnerships like 'ALPHA X MASTERMIND'. These collaborations bring a unique and often limited dimension to the collections, appealing to fashion enthusiasts and collectors.


Customer service elements, such as online assistance and store locator, are easily accessible from the main interface. The site also offers an option to choose the navigation language, making the platform user-friendly for individuals from different parts of Europe.


Alpha Industries has thus evolved while remaining true to its military roots, offering high-quality clothing and accessories that combine style, durability, and functionality. Whether you're looking for an iconic jacket like the MA-1, a casual t-shirt, or a practical accessory, the site www.alphaindustries.eu meets a wide range of clothing needs while telling the unique story of each piece.

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Alpha Industries
443 visits this month
3073 total visits
Don't ask for an opinion
Unclaimed profile
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