Swan Brand

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3

According to the opinion of 7 users

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Swan Brand Review

Rating 3.0

According to 6 experiences

5 stars
17 %
4 stars
17 %
3 stars
17 %
2 stars
17 %
1 star
33 %
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Swan Brand
371 visits this month
3001 total visits
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September 02, 2024

Got the Swan bread bin, and it's a stylish addition to my kitchen. Keeps the bread fresh for a longer time. Very happy with this purchase.
Date of experience :September 02, 2024

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August 08, 2024

I recently bought a few items from Swan after hearing some good things about their kitchen appliances. Honestly, I’m pretty disappointed with my experience. First off, the website was not very user-friendly. It took me ages to find what I was looking for as the product categories were poorly organized and sometimes the search function would just not work properly. Secondly, the delivery was a nightmare. The tracking information was super confusing, and my order arrived almost a week late. When I finally got my hands on the items, one of the packages was damaged. I contacted customer service hoping to get some assistance, but it was a frustrating process. The replies were slow, and it felt like they were just giving me the runaround instead of providing real solutions. After several emails and calls, they agreed to send a replacement but even that took forever to arrive. As for the products themselves, the quality didn’t live up to my expectations. One of the toasters broke down within the first few uses, and the kettle already shows signs of wear and tear. Not only that, but the manual wasn’t very clear, which made assembly more difficult than it needed to be. I think what upset me the most was the feeling that I wasted my hard-earned money on products that are supposed to be reliable and durable but ended up being cheap and unreliable. I wouldn’t recommend Swan to anyone looking for hassle-free shopping and quality products. Overall, a very disappointing experience!
Date of experience :August 08, 2024

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August 05, 2024

The Swan Alexa Kettle is an absolute game changer! It’s so convenient to control it with voice commands while multitasking in the kitchen. Really loving it! :)
Date of experience :August 05, 2024

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July 15, 2024

I recently bought the Swan espresso machine, but it stopped working after just two weeks. Very disappointed with the quality. ☹️
Date of experience :July 15, 2024

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June 30, 2024

Bought the Cordless Vacuum, and it's decent but not as powerful as I expected. Does the job, but could be better.
Date of experience :June 30, 2024

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June 30, 2024

I recently bought a kettle from Swan and was pretty disappointed. It looks nice, but it takes forever to boil. Plus, it's really noisy! Not what I expected for the price.
Date of experience :June 30, 2024

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Company description Swan Brand

The website swan-brand.co.uk is an online platform dedicated to selling household appliances and products for the home. Visually appealing, this site offers a multitude of categories to guide users in their choices, whether it's kitchen appliances, cleaning, heating, and even outdoor items. Each category is clearly defined, making navigation easy even for users who are not accustomed to online shopping. The website's design appears modern and ergonomic.


One of the highlights of this site is its dedicated "Recipes" section. This shows a commitment to engaging the community of cooking enthusiasts by providing various culinary inspirations that emphasize the use of Swan products. This section may also serve as an indirect way to create a connection between consumers and the products by demonstrating their usefulness in everyday life.


The site also offers a blog, which can be a valuable source of information for visitors interested in a variety of topics, ranging from product reviews, maintenance tips to home décor trends. It is a smart initiative to maintain user interest and strengthen their engagement with the brand.


The variety of products offered is significant. In the kitchen appliances section, Swan offers kettles, toasters, coffee makers, as well as specialized appliances like the "teasmade." Each category is divided into subcategories to help consumers refine their search. For example, kettles are subdivided into "spout kettles" and "Alexa Kettle," which suggests an offering of modern products incorporating smart technologies.


In addition to kitchen appliances, Swan offers an extensive range of home items, heating and cooling appliances, food preparation equipment, as well as cleaning and laundry products. The detailed descriptions of each product suggest that Swan pays particular attention to the varied needs of its customers by adopting an inclusive approach to domestic comfort and efficiency.


It is also notable that the site includes a "Spares" section, allowing customers to order spare parts. This demonstrates a commitment to quality customer service, offering the possibility to extend the lifespan of their Swan appliances through repair solutions rather than replacement.


Promotions, such as the "Sale" section, aim to attract budget-conscious customers by making certain products more accessible through special offers. Additionally, the site highlights "Rewards," probably offering a loyalty program to reward regular customers, which could stimulate further visits and repeat purchases.


Overall, swan-brand.co.uk succeeds in positioning the Swan brand as a key player in the field of household appliances and home equipment. Through a customer-centric approach and a wide range of products and services, the site effectively engages and retains a variety of users with diverse interests and needs.

Information
Swan Brand
371 visits this month
3001 total visits
Don't ask for an opinion
Unclaimed profile
This is your company?Claim the profile to answer your customers.Claim