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Sharelock

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2.6

According to the opinion of 7 users

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Sharelock Review

Rating 2.6

According to 1 experience

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Sharelock
243 visits this month
2873 total visits
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May 09, 2024

I'm really disappointed with sharelock.co. I was looking for a secure way to manage and share my passwords, but this service has been anything but reliable. First of all, the interface is super difficult to navigate. I consider myself tech-savvy, but even I had a hard time figuring out how to do simple things like adding a new password or sharing it with someone else. If it's this difficult for me, I can't imagine what it would be like for someone who's not comfortable with technology. Secondly, the customer support is practically non-existent. I had an issue where I couldn't log in to my account, and it took over a week to get a response from their support team. When they finally did get back to me, their solution was something I had already tried multiple times. It felt like they didn't even read my original message before responding. Thirdly, I experienced a major security scare. One of the main reasons to use a password manager is to keep your passwords secure, but I noticed several attempts at unauthorized access to my account. When I reached out to customer support (again), their response was dismissive, and they didn't offer any concrete solutions to ensure my account's security. Lastly, the mobile app is a joke. It crashes frequently, and when it does work, it's incredibly slow. I've missed important deadlines because I couldn't access my passwords in a timely manner. Considering how essential it is to have immediate access to your passwords, this is a dealbreaker for me. Overall, I had high hopes for sharelock.co, but it has let me down in every possible way. Until they make some serious improvements, I would not recommend this service to anyone.
Date of experience :May 09, 2024

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Company description Sharelock

Sharelock offers a comprehensive range of services designed to optimize the security and convenience of bicycle users. This website highlights several aspects of its service offering through a user-friendly and engaging interface, primarily targeting cyclists looking to ensure peace of mind regarding their bike protection.


From the homepage, it is clear that personalization and user privacy control are emphasized. Sharelock uses cookies for various purposes, including improving site navigation, analyzing usage, and optimizing advertising targeting. Users can modify their cookie preferences via a detailed preference manager, demonstrating a commitment to privacy and respect for individual choices.


The site structure allows visitors to easily navigate through different sections, including bike insurance, professional offers, and great deals. Additionally, users can quickly access a FAQ section to find answers to common questions, significantly enhancing the user experience and demonstrating the site's commitment to customer service.


One of Sharelock's strengths is its mobile and desktop application. These digital tools offer integrated solutions for insuring bikes, tracking their location, and receiving notifications in case of suspicious activity. This allows users to proactively and effectively manage their bike's security wherever they are. These applications are designed to be intuitive and user-friendly, making them accessible to a wide audience, including those who are not particularly tech-savvy.


Regarding bike insurance offerings, Sharelock provides instant online quotes, allowing users to obtain coverage in just a few clicks. This streamlined process aims to make choosing insurance as easy and quick as possible. Furthermore, promotional offers and great deals are regularly highlighted, encouraging users to stay engaged and benefit from attractive rates.


The site also features a section dedicated to professional offers, highlighting opportunities for companies to secure their bike fleets or offer security solutions to their employees. This B2B (Business to Business) approach shows Sharelock's ambition to position itself as a leader across multiple segments of the bike security and insurance market.


The user interface of the site is sleek and modern, with a soothing color palette that facilitates reading and navigation. Essential pages are easily accessible from the main menu, and action buttons like "My quote in 1 click" or "Log in" are strategically placed to encourage user interactions and conversions.


Further exploration of the site reveals articles and educational resources on effectively protecting one's bike and the benefits of bike insurance. This educational dimension demonstrates Sharelock's commitment to inform and educate its users, thus equipping them with the necessary tools to make informed decisions about their bike's security.


In summary, Sharelock stands out with a well-thought-out service offering and a particular focus on user experience. Their communication strategy, centered on transparency and personalization, as well as their use of modern technologies for bike security, positions this site as a go-to reference for cyclists concerned about their property's protection. The ability to manage privacy and cookie preferences further enhances the trust that users can have in the site.


In conclusion, Sharelock represents a successful fusion of technology, security, and customer service, offering comprehensive and adaptive solutions to a growing community of urban and rural cyclists.

Information
Sharelock
243 visits this month
2873 total visits
Don't ask for an opinion
Unclaimed profile
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