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Scout Online

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2.7

According to the opinion of 7 users

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Scout Online Review

Rating 2.7

According to 1 experience

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Scout Online
864 visits this month
3494 total visits
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July 10, 2024

I recently bought a couple of items from scoutonline.shop and I must say, I am quite disappointed with the overall experience. First of all, the website's layout looks outdated and is not user-friendly at all. Navigating through the different categories is confusing, and the search function doesn't seem to work properly. It took me ages to find what I was looking for. When I finally placed my order, I received an email confirmation that was filled with spelling mistakes and didn't even have the correct details of my order. It looked completely unprofessional. To make matters worse, the delivery was ridiculously slow. I waited for nearly three weeks for my package to arrive, and when it did, the items were poorly packaged. One of the items was broken, and another looked as if it had been used before. The quality of the products does not match what is shown on the website. I tried to contact customer service through their provided email and phone number but received no response. When I eventually managed to get through, the representative was unhelpful and rude. They refused to offer a refund or even an exchange for the broken item, saying it was my fault for not choosing insurance on delivery. Overall, this was a big waste of time and money. I will definitely not be shopping here again and will warn others to avoid this website. Pésima experiencia y un servicio terrible.
Date of experience :July 10, 2024

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Company description Scout Online

ScoutOnline.shop is presented as a platform dedicated to selling items for scouts and outdoor hiking enthusiasts. Upon arriving on the homepage, visitors are struck by the meticulous organization of the product categories on offer. The sections include not only clothing for men, women, and children but also a wide range of equipment for outdoor activities.


For outdoor enthusiasts, the platform offers a variety of items ranging from hiking clothing to specific accessories such as hiking boots for men, women, and children, as well as "calzature," which here refers to shoes suitable for outdoor activities. Additionally, visitors can explore categories such as mountaineering where essential items like tents, backpacks, and camping gear are highlighted. Particular attention is given to the practical and functional aspects of the equipment offered, thus ensuring comfort and safety during excursions.


A unique category is reserved for scouts, showcasing an entire range of products intended for those identifying with this movement. Users can find badges, gadgets, and the official uniform of AGESCI, the emblematic Italian organization for scouts and guides. The "Mondo Scout" segment illustrates the platform's commitment to providing specific resources, allowing for total immersion into the culture and values of scouting. Notably, reference books dedicated to this world are also available, including manuscripts by Baden-Powell, the movement's founder.


Aimed at reading enthusiasts, the "Editoria" section surprises with its varied offer of methodological manuals, guides, and gift ideas relating to the world of scouting. To animate the users' year, the "Calendario Scout" is proposed, integrating typical elements and themes of scout life. This diversity and depth of products illustrate the site's desire to become an essential reference for scouts all over Italy, as well as for those seeking specialized equipment for their outdoor escapades.


The site is animated by several cooperatives, each contributing its part, thus supporting the community and associative intention evoked by the "Cooperativa Veneta Scout," "Cooperativa Aquileia," and "Cooperativa Il Bivacco." The community aspect is reinforced by an engaging commercial policy, such as free shipping, offered from a certain purchase amount, illustrating the site's intention to retain a demanding clientele that is conscious of their spending.


Further exploring this portal, visitors will also discover an integrated blog, probably set up to cement this community of nature and adventure enthusiasts. This blog could cover varied topics ranging from hiking tips to adventurer testimonials, enriching the shopping experience and cultivating the spirit of mutual aid and sharing essential in the scouting world.


In summary, ScoutOnline.shop manages to combine online sales with community engagement, guaranteeing users a rich experience in choices and values. For those who love new discoveries and unwavering followers of scouting, this site undoubtedly has much to offer, both in terms of products and educational and community resources.

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Scout Online
864 visits this month
3494 total visits
Don't ask for an opinion
Unclaimed profile
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