Lloyds Direct
1.5
According to the opinion of 2 users
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Lloyds Direct Review
According to 2 experiences
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I had high hopes for Lloyds Direct but my experience has been disheartening. The website seemed promising with its clean layout and easy navigation, but as I used the service, several issues surfaced. First of all, the prescription ordering process was nowhere near as seamless as advertised. It took several attempts to get my prescription approved, and when it finally went through, it took nearly two weeks to arrive. I understand that processing times can vary, but this is far from acceptable for a service that's supposed to offer convenience. Secondly, customer service was a big let-down. When I reached out to them regarding the delays, I found it incredibly difficult to get a timely and helpful response. It felt as though my concerns were not taken seriously, and every email exchange left me feeling more frustrated. On top of this, the website often had issues loading correctly, which only added to my frustration. Multiple times I was met with error messages or extremely slow load times, which are unacceptable for an online pharmacy service. Additionally, the packaging was subpar. For something as important as medication, I would expect more robust and secure packaging. My package arrived slightly damaged, and although the contents were untouched, it did not inspire confidence in the service. While the concept of Lloyds Direct is excellent, the execution leaves much to be desired. Between the delays, poor customer service, and website glitches, I cannot rate this service highly. It seems like they have a long way to go before they can truly offer the convenience and reliability they promise. Save yourself the hassle and consider alternative options if you need dependable and prompt medication delivery.
I had really high hopes for the medication delivery service, but the experience was underwhelming. Delays in delivery and poor customer service have made it frustrating. Not as reliable as other options available.
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