Kraft Tools

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2.4

According to the opinion of 7 users

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Kraft Tools Review

Rating 2.4

According to 1 experience

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Kraft Tools
988 visits this month
3618 total visits
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July 23, 2024

I recently had the unfortunate experience of ordering from Kraft Tools, and I must say it was quite disappointing. Firstly, the website is not very user-friendly. I found the navigation to be rather confusing and it took me a while to locate the tools I was interested in. The product descriptions are vague and lack detailed specifications, which made it hard for me to determine if I was selecting the right item for my needs. When my order finally arrived, it was late, and to make matters worse, one of the tools was missing. I tried to contact customer service several times to resolve the problem but received no response. The few times I did manage to get through, the representatives were unhelpful and seemed uninterested in solving my issue. The quality of the tools themselves was below my expectations. One of the screwdrivers broke the first time I used it, which was quite frustrating. Given the price point, I expected much better. I also noticed that several items had noticeable wear and tear, almost as if they had been used or were not new. Overall, my experience with Kraft Tools was far from satisfactory. I generally do not leave negative reviews, but I hope this feedback will push the company to improve its services and product quality. I would not recommend this website unless they make significant improvements. There are many other options available that offer better customer service, detailed product information, and higher quality tools. Save your time and money and look elsewhere.
Date of experience :July 23, 2024

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Company description Kraft Tools

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Information
Kraft Tools
988 visits this month
3618 total visits
Don't ask for an opinion
Unclaimed profile
This is your company?Claim the profile to answer your customers.Claim