Koninklijke Nederlandse Munt

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2.4

According to the opinion of 7 users

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Koninklijke Nederlandse Munt Review

Rating 2.4

According to 2 experiences

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Koninklijke Nederlandse Munt
454 visits this month
3084 total visits
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July 05, 2024

This website, knm.nl, did not meet my expectations at all. First of all, the user interface is quite confusing and outdated. Navigating through different sections is a hassle, and it takes too long to find what you're looking for. The design feels like it hasn't been updated in years, which makes the overall experience very frustrating. Secondly, the information available on the site is incomplete and not very reliable. I found several inaccuracies in the articles and outdated information that hasn't been corrected. This is quite disappointing because you expect better from a website that seems to want to be an authority in its field. Customer service is another big letdown. I tried to reach out with some queries, and the response time was incredibly slow. When I finally got a reply, it was generic and did not address my concerns at all. It's clear that there is a lack of attention to customer satisfaction. Additionally, the loading times for the pages are painfully slow. I often found myself waiting for several minutes just for a single page to load, which is simply unacceptable in the modern age of fast internet. The website also lacks interactive features that could make the browsing experience more engaging. There are no forums, comment sections, or ways to interact with other users, which makes the site feel very static and one-dimensional. Lastly, the overall content quality is mediocre at best. The articles are written in a very dry and boring manner, often riddled with grammatical errors that are distracting to the reader. It seems like the content is not reviewed or edited before being published, which speaks volumes about the lack of professionalism. I really wanted to like this website, but there are too many issues that need to be addressed. I hope the developers take these criticisms seriously and make the necessary improvements. For now, I can't recommend it to anyone.
Date of experience :July 05, 2024

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July 01, 2024

The customer service for KNM has been really slow and not very helpful. I had multiple issues with my order and getting a response took forever. Very disappointed.
Date of experience :July 01, 2024

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Company description Koninklijke Nederlandse Munt

KNM.nl is the official website of the Koninklijke Nederlandse Munt, also known as Royal Dutch Mint, a renowned institution that embodies the rich numismatic history of the Netherlands. This online portal offers a wide range of articles and information related to currency, from commemorative coins, gold and silver bars, special souvenirs to other numismatic accessories. As the entity authorized to produce the country's coins, Koninklijke Nederlandse Munt is recognized not only for its craftsmanship and expertise but also for its commitment to excellence in design and production.


Upon entering the homepage, one perceives a balance between tradition and modernity. Despite the apparent simplicity of navigation with options such as "Goud- en zilverbaren," "Abonnementen," "Buitenland," "NFT's," and "Onderscheidingen," each link leads to a universe rich in history and acquisition opportunities. The titles reveal the diverse offerings of the establishment, ranging from precious metals to subscription services reserved for seasoned collectors.


A particularly fascinating section is dedicated to "Herdenkingsmunten," which are commemorative coins marking significant historical events, such as "75 Jaar NAVO" or the "Piet Mondriaan Vijfje." These coins, often captivating with their artistic designs, are not only of historical interest but also hold emotional value. Collected through generations, they capture the essence of landmark events in tangible and precious formats.


Beyond the availability of historical or current coins, the site also presents a service centered around "Goud- en zilverbaren," or gold and silver bars, a popular choice for those looking to diversify their investments with tangible physical assets. Each product is presented with precise details, ensuring transparency and trust in every transaction.


The Koninklijke Nederlandse Munt not only produces and sells coins and numismatic items; the company also prides itself on offering "Verzamel Info," or collector information, helping everyone to better understand the complex world of coin collecting. Educational and informative sections enrich visitors with valuable knowledge, such as the art of "Circulatiegeld" or "Custom Made" production for specific clients seeking unique items.


The site also features the "Dag van de Munt," a special day dedicated to everything related to the world of currency, along with "Beursuitgiften," or special issues associated with events or fairs. These initiatives strengthen the Koninklijke Nederlandse Munt's ongoing commitment to numismatics and its enthusiasts, while contributing to a broader cultural dialogue around the art of currency.


Finally, the "Corporate website" section and language options (NL and ENG) demonstrate the institution's accessibility and openness to a global audience. Whether one is an experienced collector, an investor seeking precious metals, or simply curious, the Koninklijke Nederlandse Munt's website offers a fascinating gateway into the world of Dutch numismatics. It is a treasure of opportunities and discoveries for anyone venturing into this universe rich in stories and values.

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Koninklijke Nederlandse Munt
454 visits this month
3084 total visits
Don't ask for an opinion
Unclaimed profile
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