Kapow Toys
1.5
According to the opinion of 2 users
UNVERIFIED COMPANY
Rate the companyShare your experience
Kapow Toys Review
According to 2 experiences
5 stars
0 %
4 stars
0 %
3 stars
0 %
2 stars
50 %
1 star
50 %
Information
I recently had a disappointing experience with Kapow Toys. First off, the website's layout is quite confusing, and it took me forever just to find what I was looking for. The navigation menus are cluttered, and the search function didn't provide relevant results. When I finally found the product I wanted, it was out of stock, which was very frustrating. Beyond that, I encountered another issue during checkout. The website was incredibly slow, and some pages took an eternity to load. This whole process made me question the reliability of the site. I decided to place my order anyway, but the delivery was another nightmare. The package arrived much later than the estimated delivery time, and when it did, the box was damaged. Thankfully, the toy inside was not affected, but it still left a bad taste in my mouth. Furthermore, the customer service was anything but helpful. When I tried to contact them regarding my delayed delivery, it took several days to get a response, and even then, the support agent was not very accommodating. It's frustrating to feel ignored, especially when you are eagerly waiting for a product. The product prices are also higher compared to other retailers. I found the same toy on another site for cheaper after already making my purchase here. One would expect premium service for premium prices, but instead, it feels like you're paying extra for nothing. Overall, my experience with Kapow Toys has been less than satisfactory. I expected a much smoother and more professional service for the prices they charge. I likely won't be ordering from here again unless they make some serious improvements.
I was excited to order from Kapow Toys, but I was disappointed. The shipping took forever, and the packaging was damaged. The customer service was not helpful either. Wouldn't recommend 😞.
Information