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Harumio

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2.9

According to the opinion of 7 users

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Harumio Review

Rating 2.9

According to 5 experiences

5 stars
40 %
4 stars
0 %
3 stars
20 %
2 stars
0 %
1 star
40 %
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Harumio
643 visits this month
3273 total visits
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August 03, 2024

I was really looking forward to buying some K-pop merchandise from Harum.io, but my experience was far from satisfactory. First of all, the website is quite slow, and it took forever for the pages to load. I was patient because I really wanted the items I chose, but this was already a bad start. Once I finally managed to place my order, I waited for what felt like an eternity for it to arrive. I understand that international shipping can take time, but it was well beyond the estimated delivery date they provided. When the package finally arrived, I was extremely disappointed. The quality of the items was not at all what I expected given the high prices. Some of the merchandise looked cheap, and one of the figures even had a small defect. I immediately contacted customer service to address the issue, but I was met with unhelpful and slow responses. It took days for them to get back to me, and even then, their solutions were not satisfactory. They offered me a tiny discount on future purchases, but I felt that did not compensate for the poor quality of the items I received. Moreover, the return process was complicated and expensive due to high shipping costs, which made it almost pointless to return the items. Overall, my experience with Harum.io was very frustrating. I had high hopes, but the combination of poor website performance, delayed shipping, subpar product quality, and unhelpful customer service has left me very disappointed. I will think twice before considering purchasing from this website again. It's a shame because they have such a wide range of products, but the overall experience has really put me off. I hope they improve in the future, but for now, I can't recommend them.
Date of experience :August 03, 2024

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May 21, 2024

The items are too expensive for the quality offered. I expected more for the price I paid. Also, the shipping took longer than stated. Not satisfied at all 😑.
Date of experience :May 21, 2024

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April 05, 2024

The website is visually appealing but it can be a bit slow at times. The range of products is good but I've had issues with delayed shipping.
Date of experience :April 05, 2024

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April 02, 2024

The personal shopper service is a lifesaver for finding rare K-pop items. The quality of the products is great too.
Date of experience :April 02, 2024

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March 20, 2024

I absolutely love Harumio! They offer a wide range of K-pop and K-drama merchandise that's hard to find elsewhere. The personal shopper service is super helpful 😊
Date of experience :March 20, 2024

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Company description Harumio

Harumio is an online platform renowned for its ability to offer a vast range of products directly from Korea. Their main mission is to allow customers worldwide to access the latest and most popular Korean market products. Harumio's homepage highlights their promise of global delivery, providing a borderless service to satisfy an international clientele eager for new trends and cultural insights from Korea.


Exploring the site reveals organized navigation with distinct categories for a seamless shopping experience. Harumio offers a "Personal Shopper" service for clients seeking personalized assistance in finding specific or rare Korean products. This feature is particularly beneficial for cultural niche enthusiasts such as K-Pop, K-Drama, and Manhwa fans looking for exclusive and hard-to-find items elsewhere.


The "New" section displays the latest arrivals and pre-orders, allowing customers to be among the first to acquire new releases. Sub-categories like "Latest Arrival" and "Trend Reads" are worth watching closely to stay ahead of trends. The page also includes reviews and feedback, helping buyers make informed decisions based on other customers’ experiences.


The site is also divided into practical segments like "Shop by," "Our Services," and "About," which shed light on the varied collections and services offered. In "Shop by," products are carefully classified, aiding targeted searches. For example, the "Books" section features new releases, bestsellers, limited editions, as well as novels and manhwa. Sub-categories like "Manhwa Merchandises" and "Home & Living" offer discoveries such as acrylic keychains, photocards, kitchen utensils, bedding, and more.


K-Pop and K-Drama fanatics will find joy in categories dedicated to albums, drama soundtracks, and merchandise from popular boy bands and girl groups. For beauty enthusiasts, the "K-Beauty" section offers hair care products and other beauty items reflecting Korean trends. The "Tech Accessories" category attracts gadget lovers with accessories for AirPods, mouse pads, phone cases, study lamps, and wireless chargers.


The brands available on Harumio are varied and famous. Fans' favorite brands like BTS, BT21, Kakao Friends, Line Friends, and others can be found here. Each of these brands has its own sub-categories, encompassing a diverse range of products from fashion accessories to home goods. Harumio also offers products from brands such as Esther Bunny, Pureureumdesign, and Second Mansion, ensuring a selection to satisfy the most diverse tastes.


For transactions, the site offers an intuitive shopping cart interface, where taxes, shipping fees, and other discount codes are calculated upon order checkout. The platform provides a smooth shopping experience, with a visible cart at all times, enabling users to review and modify their selections before finalizing their purchase.


In summary, Harumio is much more than a simple e-commerce site. It is a doorway to Korean culture and trends, offering a wide range of products from books and manhwa goods to household items, tech gadgets, fashion and beauty accessories. By emphasizing customer satisfaction with services like "Personal Shopper,” and guaranteeing worldwide delivery, Harumio positions itself as a prime destination for Korea enthusiasts and those wishing to discover the latest trends authentically and conveniently.

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Harumio
643 visits this month
3273 total visits
Don't ask for an opinion
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