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Guineys

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2.6

According to the opinion of 7 users

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Guineys Review

Rating 2.6

According to 5 experiences

5 stars
20 %
4 stars
20 %
3 stars
0 %
2 stars
0 %
1 star
60 %
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Guineys
618 visits this month
3248 total visits
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July 11, 2024

I recently shopped at guineys.ie and my experience was unfortunately disappointing. The website layout is quite confusing and outdated, making it difficult to find items easily. There were several broken links, and the search function was far from reliable, often bringing back irrelevant results. When I finally managed to place an order, I was frustrated to find that the delivery took much longer than advertised. The estimated delivery time was 3-5 business days, but my items didn't arrive for nearly two weeks. This delay was particularly inconvenient as I had purchased some items for an event and was left scrambling for alternatives at the last minute. Moreover, the customer service was not helpful at all. I tried reaching out to ask about my delayed order, and the responses were generic and unhelpful, as if they were copying and pasting answers. One representative even gave me incorrect tracking information. When the items eventually arrived, I was disappointed with the quality of some of them. The fabric of the curtains I ordered felt very cheap and was already starting to fray at the edges after just one wash. The colors of other items also looked different from how they were presented online, which was a letdown. Additionally, the packaging was poorly done; some of my items were just thrown into the box without proper protection, and as a result, one of the ceramic items arrived cracked. Overall, my experience with guineys.ie was far from satisfactory, and I doubt I will be shopping there again. There are many improvements needed in terms of website functionality, customer service, and product quality to make this a store I would consider recommending.
Date of experience :July 11, 2024

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July 10, 2024

Had an amazing shopping experience. The baby clothes are adorable and fit perfectly. Will definitely shop here again!
Date of experience :July 10, 2024

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June 17, 2024

This site has an amazing range of home and garden products. I ordered some cushions and they are very comfy. Fast shipping too.
Date of experience :June 17, 2024

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May 21, 2024

The selection looks good online, but the unavailable delivery and click & collect options are really frustrating. Tried to buy some curtains and bedding, but couldn’t get them delivered to my home. What’s the point of an online store if you can’t buy anything? 😕 Starting to regret trying this shop.
Date of experience :May 21, 2024

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April 22, 2024

I bought some kitchen utensils from here and they arrived broken. Customer service was not helpful at all in resolving the issue.
Date of experience :April 22, 2024

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Company description Guineys

The Guineys.ie website is the online showcase of an Irish company that specializes in selling a wide range of products for the home and family. This elegantly simple homepage, though rich in content, focuses on providing users with easy navigation. With an intuitive interface, customers can quickly locate their favorite products through a well-organized menu that provides an overview of the different available categories.


Upon entry, dedicated to the "Set Your Preferred Click & Collect Store" option, the site encourages users to personalize their shopping experience by choosing their local store for picking up ordered items. This shows personalized attention and commitment to efficient customer service, ensuring smooth and quick interaction across their various branches.


What stands out particularly on Guineys.ie is the diversity of items available for purchase. A single click grants access to sections ranging from new arrivals to various departments like bedding, kitchenware, as well as items for children and babies. The "Bed & Bath" section particularly captures attention with its variety of products ranging from duvets and pillows to towels and bath mats. The meticulous selection and organization of categories reflect a desire to meet the varied needs of a mixed and demanding clientele.


Interior decoration and comfort enthusiasts will find their happiness among the items offered for the "Living Room" and "Christmas Decorations." Cushions, carpets, photo frames, esoteric items with candles and incense, all accessible in just a few clicks and delivered for free for orders over €50. With a variety ranging from lights to outdoor accessories like gazebos and barbecues, the site takes care to satisfy all outdoor arrangement desires.


Attention is also given to travel and outdoor adventures with the "Travel Essentials" section that meets needs for camping and garden items. The practical solutions offered encourage an active life and facilitate preparations for successful holidays.


For those looking for trendy clothing, the site features very well-stocked departments for "Women's", "Menswear" as well as "Kids & Baby's." From casual fashion to special occasions like communion ceremonies, the clothing choices are varied and adjusted to different seasons. The site particularly highlights new arrivals suited for colder days with mentions like "Mens Fleece Lined Shirts" perfect for chilly hours.


Customer service is at the heart of the user experience, with offers like "Free Returns" and the option for in-store pickup in just two hours. These services, coupled with free delivery for orders over €50, are tangible proof of Guineys.ie's commitment to a satisfied and loyal clientele.


Finally, the "Weekly Deals" option ensures that customers return regularly to discover new advantageous offers. All within a proudly owned Irish platform operated locally, contributing to the wealth of local economies while ensuring high-quality service.

Information
Guineys
618 visits this month
3248 total visits
Don't ask for an opinion
Unclaimed profile
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