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Green Keratin

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2.7

According to the opinion of 7 users

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Green Keratin Review

Rating 2.7

According to 7 experiences

5 stars
29 %
4 stars
14 %
3 stars
0 %
2 stars
14 %
1 star
43 %
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Green Keratin
715 visits this month
3345 total visits
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May 01, 2024

Not impressed with the RTN 1.0 Night Serum. It made my skin break out and didn't seem to help with fine lines. Very disappointing.
Date of experience :May 01, 2024

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April 02, 2024

I recently tried the ELMW Hyaluronic Acid Face Serum and it’s absolutely amazing! My skin feels so hydrated and smooth. Highly recommend!
Date of experience :April 02, 2024

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March 30, 2024

Ordered the ELMW Hyaluronic Acid Face Serum again and it’s still fantastic. Love how it keeps my skin moisturized without feeling greasy.
Date of experience :March 30, 2024

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March 25, 2024

Shipping was terrible. Took forever to receive my order, and customer service wasn’t much help. Products are good but not worth the hassle. 😡
Date of experience :March 25, 2024

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March 25, 2024

I ordered the Intense Eye Contour Cream and was pretty disappointed. It didn't show any noticeable improvement even after weeks of use. 😒 Also, the packaging wasn't great for the price I paid. Not buying again.
Date of experience :March 25, 2024

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March 25, 2024

I had high hopes when I first visited greenkeratin.uk, but my experience with this site has been quite underwhelming, to say the least. First of all, the interface is cluttered, making navigation more difficult than it ought to be. There are so many categories and subcategories that it's easy to get lost. While I appreciate a variety of options, the layout is incredibly confusing and not user-friendly. Secondly, the product descriptions leave much to be desired. They’re often too brief and lack detailed information about ingredients, usage instructions, or benefits. For someone who is particular about what they put on their skin, this is a big downside. I want to know exactly what I’m getting, but here, it feels like I'm left guessing. For instance, I ordered a facial serum product that was supposed to help with hydration, but what I received did not match the description at all. The serum was watery and didn't absorb well into the skin, leaving a sticky residue behind. Besides, there was no clear indication of what the main active ingredients were, which is pretty important for a skincare enthusiast like myself. When I tried to get customer support to assist me with this issue, the responsiveness was quite poor. I emailed them twice and only got a generic response after a week. No empathy, no solution, just a canned reply that did little to resolve my frustration. Shipping is another sore point. I experienced significant delays that were not communicated upfront. If I had known it would take almost a month to receive my order, I might have reconsidered purchasing from them. This unpredictability is quite annoying, especially when you're eagerly waiting to receive your skincare products. Overall, my experience with Green Keratin has been more frustrating than satisfactory. There are clearly areas where this website needs significant improvement, especially in terms of user experience, customer service, and product transparency. Until these issues are addressed, I would hesitate to recommend this site to anyone.
Date of experience :March 25, 2024

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March 20, 2024

The Hibiscus Lipid Cleansing Oil is wonderful. It removes all makeup and leaves my skin feeling soft and clean. A daily must-have for me!
Date of experience :March 20, 2024

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Company description Green Keratin

Green Keratin is a brand specialized in the design of cosmetic products that blend science and nature. The website greenkeratin.uk offers a wide range of facial care products including cleansers, creams, serums, and much more. The homepage is streamlined with intuitive navigation that allows easy access to different product categories.


The brand highlights attractive promotions, such as 30% discounts on certain items during flash sales. Additionally, Green Keratin offers free express delivery in the UK for orders over £50, demonstrating their commitment to providing quality services to their customers. A new email for customer service is also announced, making it easier to communicate with customers when needed.


The catalog is well-organized, with dedicated sections for cleansers and masks, essences and tonics, serums, creams, and oils and balms. Each category boasts a variety of products tailored to different skin types and specific needs. For example, the serums are richly represented with products like the RTN 1.0 (a night serum with 1% encapsulated retinol) and the ELMW Hyaluronic Acid Face Serum, available in scented and unscented versions. The product descriptions are detailed, providing vital information about the ingredients and skin benefits.


Collections represent another interesting feature of the site, with selections such as #ELMW, #CACAY, #RTN, and #ZERO. Each of these collections is designed to meet specific needs. For instance, the #CACAY collection offers products enriched with cacay oil, known for its anti-aging and regenerative properties. The #RTN collection showcases products containing encapsulated retinol, ideal for night care aiming to reduce wrinkles and improve skin texture.


Green Keratin makes a point to use high-quality ingredients and adhere to eco-friendly practices. The site mentions that their products are formulated without animal testing, thereby supporting ethical and sustainable values. This approach is likely to appeal to customers who are conscientious about environmental and ethical implications of their purchasing decisions.


Among the new arrivals, there are items like the Y-PGA Face Emulsion, fragrance-free, ideal for sensitive skin, as well as specialized products like the Hibiscus Lipid Cleansing Oil and the Plankton B5 Eye Contour Emulsion, designed for targeted skincare routines. Prices vary depending on the products, ranging from £21.95 for the HYACOLLAGEN eye contour gel to £39.95 for advanced serums like RTN 1.0.


The site also includes options like signing up or logging into an account, simplifying the purchase process and allowing customers to track their orders, manage their preferences, and benefit from exclusive promotions. The shopping basket is highlighted, making the user experience smooth and pleasant. In case of issues, the customer service section is clear and easy to find, reinforcing the brand’s commitment to customer satisfaction.


Green Keratin is more than just a cosmetics retailer; it is a brand that seeks to combine efficiency, ethics, and innovation in all its products. Their website reflects these principles, offering a pleasant interface and comprehensive information to help customers make informed choices. Whether treating dehydrated skin, fighting signs of aging, or maintaining an impeccable skincare routine, Green Keratin offers solutions that are both effective and environmentally respectful.

Information
Green Keratin
715 visits this month
3345 total visits
Don't ask for an opinion
Unclaimed profile
This is your company?Claim the profile to answer your customers.Claim