company_logo

Globo Software

/ratings/3.png

2.9

According to the opinion of 7 users

Rate the companyShare your experience
Star 1Star 2Star 3Star 4Star 5

Globo Software Review

Rating 2.9

According to 2 experiences

5 stars
0 %
4 stars
0 %
3 stars
0 %
2 stars
0 %
1 star
100 %
Information
Globo Software
262 visits this month
2892 total visits
Don't ask for an opinion
Unclaimed profile
This is your company?Claim the profile to answer your customers.Claim
/ratings/1.png
May 27, 2024

I tried the powerful contact form builder, and it was a disaster. Had so many bugs! Couldn't get it to work properly and there are better options out there. Save your money and avoid it 😔.
Date of experience :May 27, 2024

Like 0
Share
/ratings/1.png
March 26, 2024

I recently tried using Globo Software for managing my small business, and I'm quite disappointed. To be honest, the user interface feels outdated and clunky. Navigating through the software is a chore, and I often find myself frustrated after only a few minutes. The features advertised do not live up to the expectations. For instance, the invoicing module lacks several basic functionalities, making it cumbersome to use. Additionally, there's a steep learning curve because the documentation provided is inadequate. I had to refer to third-party resources multiple times to understand certain functionalities. Customer support is another major drawback. Response times are slow, and the representatives often provide generic responses that do not address specific issues. I have sent multiple emails detailing my concerns, but the answers I received were neither helpful nor timely. The pricing is also on the higher side, especially when you consider the subpar quality of the software. For the price they're charging, I expected a more polished product and better customer service. The experience overall feels more like a beta version rather than a fully-fledged software solution. While it's clear that Globo Software has potential, it needs significant improvements in both functionality and customer service to be worth the investment. If you're considering this software for your business, I'd recommend looking at other options that offer more user-friendly interfaces and better support.
Date of experience :March 26, 2024

Like 0
Share

Company description Globo Software

Globo Software is a company specialized in designing and developing websites in Vietnam. Located at 18 Khuc Thua Du Street in Hanoi, this company mainly focuses on Shopify applications, offering a range of solutions to help businesses optimize and manage their online stores. Their slogan 'Your one-stop shop for all your Shopify Needs' aptly reflects their mission to provide comprehensive tools and services to Shopify platform users.


Globo Software offers a wide range of Shopify applications designed to simplify store management and boost sales. Notable applications include the 'Powerful Contact Form Builder,' which allows for the creation of customized forms, and 'Smart Product Filter & Search,' an advanced product filtering and search solution designed to enhance user experience on online shops.


Another flagship application is 'Globo Pre-Order - Back In Stock,' offering pre-order features and restock alerts, allowing store owners to maintain customer interest even when products are out of stock. Additionally, the 'Globo Color Swatch' app facilitates the visual presentation of different color options for products, improving interactivity and the visual appeal of the store.


The 'Mega Menu' is another popular app from Globo Software, helping users organize and display their products clearly and attractively through complex yet easy-to-navigate dropdown menus. 'Globo Product Options' is also an essential application, allowing store managers to offer a variety of customization options for their products.


In addition to these applications, Globo Software also offers solutions for subscription management with 'Timo Subscriptions,' the 'Related Products – Also Bought' feature which suggests similar products to customers, and 'Globo Sticky Add To Cart' which enhances conversion rates by keeping the add-to-cart button always accessible.


Globo Software doesn't just limit itself to providing Shopify applications. They also pay close attention to store managers' needs by offering comprehensive user guides and continuous assistance. Their customer-centric approach is reflected in their promise to view their customers' success as a source of pride.


In terms of policy, Globo Software displays complete transparency with pages dedicated to their privacy policy and terms of service available on their site. They also highlight their team, offering visitors an overview of the professionals behind the cutting-edge solutions they provide.


The site also features a section dedicated to adjusting Shopify themes, allowing users to request specific modifications to further customize their stores. This is a valuable service for those seeking to create a unique online shop that stands out from the competition.


Finally, Globo Software encourages interaction with its customers through their 'Contact Us' section, thus facilitating direct communication and enabling quick responses to specific requests and needs. This availability and responsiveness demonstrate their commitment to offering excellent customer service.

Information
Globo Software
262 visits this month
2892 total visits
Don't ask for an opinion
Unclaimed profile
This is your company?Claim the profile to answer your customers.Claim