Face & Co

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3.3

According to the opinion of 8 users

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Face & Co Review

Rating 3.3

According to 8 experiences

5 stars
38 %
4 stars
13 %
3 stars
13 %
2 stars
13 %
1 star
25 %
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Face & Co
673 visits this month
3303 total visits
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August 30, 2024

The best place to buy luxurious grooming products! Fast delivery and the packaging is eco-friendly. Highly recommended for everyone who loves beauty products.
Date of experience :August 30, 2024

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August 20, 2024

I love the variety of products available on Face&Co! From skincare to home fragrance, everything is top quality. Customer service is also very responsive.
Date of experience :August 20, 2024

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August 05, 2024

Great products! The Olaplex haircare range has greatly improved my hair texture. The pricing is a bit high though, and not many deals even during sales.
Date of experience :August 05, 2024

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July 15, 2024

Bought a few items from the summer sale and I must say, I'm not impressed. The delivery service was slow and one of the products arrived damaged.
Date of experience :July 15, 2024

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July 12, 2024

I recently visited Faceandco.co.uk hoping to find some quality skincare products, but I must say I'm thoroughly disappointed. First off, the website is incredibly confusing to navigate. It's cluttered with way too many ads and pop-ups, making the shopping experience extremely frustrating. I couldn't even find the basic information on some of the products because of how poorly everything is laid out. It feels like they focused more on bombarding us with flashy images rather than providing a user-friendly experience. Moving on to the actual products, the descriptions are quite vague and lacking in details. I expected to see specific ingredients and their benefits prominently listed, but instead, I had to go digging through additional tabs and links. This is not acceptable for a site that sells skincare products where detailed information on ingredients and their uses are crucial. Moreover, the shipping was another nightmare. I placed an order expecting it to arrive within the promised timeframe of 5-7 days, but it took over two weeks to finally get my items. When I reached out to customer service, I got generic, automated responses and it felt like nobody actually cared about solving the issue. The items I did receive were poorly packaged and some of the products were actually damaged. I tried to follow up with their return policy which supposedly is straightforward, but it was far from it. The whole process was complicated, requiring multiple steps and a lot of back and forth communication. It felt like they were more interested in making it difficult for returns rather than making things easier for their customers. To top it all off, the prices are quite high for the quality being offered. I've used numerous other brands and websites that provide much better value for the money spent. Overall, my experience with Faceandco.co.uk was far below par and I would not recommend this site to anyone looking for reliable skincare products. They need to seriously rethink their approach to customer satisfaction.
Date of experience :July 12, 2024

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July 10, 2024

👵 Was looking for a specific shaving cream, and the website made it very hard to find. Customer support is helpful but the site needs better navigation.
Date of experience :July 10, 2024

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July 02, 2024

I ordered a skincare set from Face & Co, and I'm quite disappointed. The products didn't match my skin type as advertised, and the customer service was very unhelpful when I asked for a return. Delivery also took longer than expected. Not happy with my experience at all.
Date of experience :July 02, 2024

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July 01, 2024

I recently tried the Seaweed & Algae Purifying Mask from Face & Co, and I must say, it was an absolute delight! First of all, the website itself is extremely user-friendly, making it easy to browse through all their products and find exactly what you need. The product descriptions are detailed, and the ingredients list is transparent, which I appreciate as I have sensitive skin and need to know exactly what's in the products I use. When the mask arrived, it was beautifully packaged, giving it a very luxurious feel despite the reasonable price. The mask itself has a pleasant, natural scent, which I found very relaxing. It applies smoothly and evenly across the face, and doesn’t dry out too quickly, so you can leave it on for the recommended time without feeling like your skin is being pulled tight. After washing it off, my skin felt incredibly clean and refreshed, but without the dryness that some masks can cause. I've used the mask a few times now, and I can definitely see an improvement in my skin texture and overall clarity. It feels more balanced and less prone to breakouts. Another thing worth mentioning is that the shipping was quick and the customer service responsive, which is always a plus. Overall, I highly recommend Face & Co’s Seaweed & Algae Purifying Mask to anyone looking for a high-quality, effective skincare product that’s gentle on sensitive skin. I'll definitely be exploring more of their products in the future! Great job, Face & Co! 🌟
Date of experience :July 01, 2024

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Company description Face & Co

Faceandco.co.uk is more than just an online shopping site: it's a true treasure trove for beauty, care, and wellness enthusiasts. Upon arrival at the homepage, users are greeted with a tempting offer of an immediate discount for new subscribers. This invitation to explore comes with a tantalizing promise: an array of prestigious brands carefully curated by salon experts. The browsing experience continues with a thoughtfully designed ergonomics that makes navigation easy, thanks to clear categories.


Structured around various segments like skincare, haircare, and even home fragrances, the site offers quick accessibility to products. The well-organized menu promises a smooth and satisfying shopping experience. Here, one can discover renowned names such as OLAPLEX for hair or the iconic Acqua Di Parma for fragrances, a selection of cherished products by quality aficionados. The "Cult Favourites" section is particularly appealing, showcasing well-loved products favored by a loyal clientele, a testament to expert curation.


Beyond the elegant presentation of products, faceandco.co.uk stands out with its commitment to a more sustainable model. The site offers carbon-neutral delivery and prioritizes plastic-free packaging, demonstrating a clear ecological conscience. This approach extends to the selection of brands like Ethique and Dr. Hauschka, known for their environmentally friendly products. The focus is on responsible cosmetics, aligned with the current consumer demand for a reduced environmental footprint.


Face and Co's offerings go beyond their product page. A blog accompanies the shopping journey, providing tips, inspirations, and additional insights into the complex universe of beauty and wellness. This value-added editorial content invites reflection and enriches the user experience with its wise advice.


Mindful of the customer experience, the site guarantees fast delivery, promising next-day receipt of orders over a certain amount. This well-oiled logistics illustrates a customer-oriented service, ready to go above and beyond to meet the highest expectations. The flexibility of services, including simplified return options, is also appreciated as it is crucial for customers seeking peace of mind when shopping online.


With a section dedicated to value bundles, the site encourages the discovery of new ranges, allowing the acquisition of multiple products at attractive prices. Sales periods, such as the "Summer Sale," play a key role in attracting not only loyal customers but also newcomers seeking good deals without compromising on quality. Face and Co positions itself as a top choice destination for luxury lovers looking for regular and precious discoveries in the beauty realm.


In essence, Face and Co embodies everything expected of a modern and forward-thinking beauty site: a user-friendly interface, an assortment of prestigious products, serious environmental commitment, and customer service that meets users' needs. Every detail seems to be thoughtfully considered to propel this platform to the forefront of online beauty professionals.

Information
Face & Co
673 visits this month
3303 total visits
Don't ask for an opinion
Unclaimed profile
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