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CosplayShop

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2.7

According to the opinion of 7 users

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CosplayShop Review

Rating 2.7

According to 2 experiences

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CosplayShop
806 visits this month
3436 total visits
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June 10, 2024

Very disappointed with the quality of the foam. It breaks easily and does not hold shape well. Expected better from a shop established since 1990. Customer service was not helpful either.
Date of experience :June 10, 2024

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April 28, 2024

I recently checked out cosplayshop.be hoping to get some quality costumes for an upcoming event, but unfortunately, my experience was far from satisfactory. To begin with, the website is extremely difficult to navigate. The categories are poorly organized, and it takes a lot of time to find the specific items you are looking for. Moreover, the pictures of the products are misleading. The costumes look very different in reality compared to what is shown on the website. The materials used are quite cheap and definitely not worth the high prices they are charging. Additionally, the sizing is completely off. I ordered a medium-sized costume, and it was way too small, making it impossible to wear. The customer service is another major disappointment. I tried contacting them multiple times to resolve the sizing issue, but their response was slow and unhelpful. They seemed uninterested in addressing my concerns and were quite rude. Shipping was another headache. It took several weeks for the costume to arrive, despite the website's claim of quick delivery. When the package finally arrived, it was poorly packed, and the costume was wrinkled and damaged. Lastly, the return policy is very restrictive. They do not offer free returns, and the process is cumbersome and time-consuming. Overall, my experience with cosplayshop.be has been frustrating and disappointing. I would not recommend this website to anyone looking for high-quality cosplay costumes. There are far better options available that offer better customer service and superior products. Save your money and look elsewhere.
Date of experience :April 28, 2024

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Company description CosplayShop

Cosplayshop.be is an online store specializing in the sale of artistic creation materials for the fields of cinema, theater, cosplay, LARP (Live Action Role Play), and other creative industries. Founded in 1990 in Belgium, this company has evolved over the years, transitioning from a simple artistic and traditional tapestry workshop to a platform dedicated to craftsmanship and creativity.


The homepage of the site highlights its wide range of products, primarily categorized into sections such as EVA foam, clay foam, primers and paints, adhesives, cosplay thermoplastics, mold making and casting, among others. These materials are essential for creators looking to design unique, realistic, and durable costumes and accessories. The site stands out by its affectionate nickname "Home of Foam," reflecting its expertise in high-quality foams.


While exploring the site, one notices a wide array of products on sale. EVA foam materials, for example, are available in various densities, providing customers with choices tailored to their specific needs. Whether you are looking for low-density foam for delicate details or high-density foam for sturdier structures, the site meets all these needs with multiple options that can be selected directly on the dedicated product page.


Cosplay enthusiasts can also discover "cosplay thermoplastics," another flagship product of the site. These thermoplastics offer endless possibilities for sculpting and modeling complex costume pieces. Beginners and experts alike can find materials to create armor, weapons, or accessories that will surely impress during conventions or events.


The site is not just about selling products; it is also committed to supporting and inspiring its community. Its "Community Spotlight" section features works created by renowned cosplayers like kamuicosplay or maul_cosplay. This sharing of inspiration encourages users to explore their creativity and experiment with the available materials.


In addition to its online store, Cosplayshop has a physical workshop located in Bruges. This place offers enthusiasts the opportunity to touch the materials, seek advice, and purchase directly on-site. This direct contact with customers reflects their willingness to ensure personalized and quality customer service, thus guaranteeing the complete satisfaction of passionate creators.


For those looking to perfect their skills, the site also offers a selection of books and accessories dedicated to cosplay and craftsmanship. By providing both the materials and tools to create works of art, Cosplayshop.be positions itself as an indispensable ally for anyone wishing to bring their wildest ideas to life.


For any questions, the "Frequently Asked Questions" section of the site is a wealth of information. Additionally, via the "Contact" section, customers can easily reach the team by email or phone for quick and efficient assistance.


In short, cosplayshop.be stands out for its wide selection of high-quality materials and its relentless dedication to satisfying the needs of creators. By offering both specialized products and an inspiring exchange space, it asserts itself as a central player in the world of artistic creation and cosplay.

Information
CosplayShop
806 visits this month
3436 total visits
Don't ask for an opinion
Unclaimed profile
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