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CarAssure

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2.9

According to the opinion of 7 users

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CarAssure Review

Rating 2.9

According to 1 experience

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CarAssure
507 visits this month
3137 total visits
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June 12, 2024

Honestly, I am quite disappointed with my experience on CarAssure.de. The website looks professional at first glance, but navigating through it proved to be quite a hassle. The user interface is cluttered and not very intuitive - you have to click through multiple pages just to get basic information. Moreover, the search function is quite slow and often returns irrelevant results. I was trying to find specific car insurance plans, but the filters didn’t work as expected. Many of the options were outdated or simply not available in my region, which made the whole process even more frustrating. The customer service is another major letdown. I tried contacting support to get some clarification on the insurance policies, but it took them ages to respond. When they finally did, the responses were generic and didn’t solve my problem. It feels like they don’t really care about their customers. Additionally, the information provided about the insurance plans is vague and often lacks crucial details like deductibles and coverage limits. This made me skeptical about the transparency of the company. The whole experience left me feeling unsure and uneasy about making any commitments through this platform. I was expecting a seamless process given that this is an online service, but it was anything but seamless. It's clear that the website desperately needs improvements in both functionality and customer service. Until they address these issues, I cannot recommend CarAssure.de to anyone looking for reliable and straightforward car insurance options. There are better services out there that value their customers and provide a more user-friendly experience.
Date of experience :June 12, 2024

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Company description CarAssure

The website carassure.de is a platform dedicated to the protection of rental car users and carpooling services in Europe. It offers competitive rates for individuals, ensuring peace of mind in face of unforeseen circumstances that may arise when using shared or rented vehicles. The main concept of the site is based on insurance that covers the deductible, thus allowing users not to worry about potential costs in case of damage.


On the homepage, users are greeted by a clear presentation of the different offers available. The rates for deductible insurance are distinctly displayed, with specified options for carpooling in Europe, car rental in Europe and internationally, as well as combined rates to optimize costs. For example, the annual rate for deductible protection for carpooling in Europe is €54.90, while for car rentals throughout Europe, it is €89.90 per year. For those traveling abroad, worldwide rental coverage is offered at €99.90 per year. Combined rates range from €129.90 to €139.90, offering comprehensive coverage for the diverse needs of users.


The site also boasts the advantages of its insurance, including coverage of the deductible up to €3000 per claim. This covers a wide range of situations, such as accidents in public traffic, damages or destruction caused by vandalism, vehicle theft, collisions with wild animals, damages from marten bites, as well as tire, wheel, roof, and chassis damage. Furthermore, the site covers glass breakage costs, loss of vehicle use, and towing fees related to a vehicle loss or damage.


With a simple and intuitive interface, carassure.de facilitates online sign-up for one year. Users can also find useful information in the FAQ and Help & Contact sections for any questions or concerns. A section is specifically dedicated to the press for releases and information intended for the media. The possibility to report a claim is easily accessible, thus simplifying the incident management for the insured.


Companies and private users benefit from this complementary insurance when renting or sharing vehicles, thus reducing the financial risk in the event of an incident. The service is particularly designed for those who frequently use carpooling or car rental services, offering them an affordable solution without limiting the number of uses during the year. The coverage allows for a rental period of up to 60 consecutive days, making the service suitable for both short and long rental periods.


Thus, carassure.de positions itself as a valuable ally for those seeking greater peace of mind when using shared or rented vehicles, by simplifying the management of risks associated with the deductible. Its transparent approach and clear rates are designed to effectively meet the needs of modern consumers.

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CarAssure
507 visits this month
3137 total visits
Don't ask for an opinion
Unclaimed profile
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