Aurus
1.5
According to the opinion of 2 users
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Aurus Review
According to 2 experiences
5 stars
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2 stars
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1 star
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I have to say that my experience with Aurus.io has been quite underwhelming. First off, the website layout is rather confusing and cluttered, making it difficult to find the information I'm looking for. Navigation should be seamless on a site dedicated to financial services, but it feels like an obstacle course here. Furthermore, the performance of the website is subpar. Pages load slowly even with a strong internet connection, which is simply unacceptable for a modern website. This is particularly frustrating when I’m trying to perform quick transactions or check up-to-date precious metal prices. Speaking of which, the information presented is often outdated. I found disparities between the listed prices and those on other reliable sources, which leads me to question the reliability of Aurus.io. It’s disappointing to see inaccuracies in an area where precision is paramount. Another major downside is the customer support. I reached out with a query and it took almost three days to get a response. In the fast-moving world of financial transactions, this lag is intolerable. Moreover, the response I received was generic and did not address my specific concern, adding to my frustration. The mobile experience is no better. The website isn’t well-optimized for mobile devices, which makes it practically unusable on my phone. In today’s digital age, a financial service provider should ensure a robust mobile experience. Lastly, while I do understand that security is important and I do appreciate the efforts towards it, the multiple layers of verification and authentication makes the process tedious and time-consuming. It’s a thin line between secure and cumbersome, and Aurus.io unfortunately falls into the latter category. Overall, I see potential in the platform, but Aurus.io falls short in too many critical areas for me to recommend it.
I tried Aurus and wasn't impressed 😕. The user interface is clunky and hard to navigate. Also, the features they promised didn't work as expected. I'd recommend looking for a different solution.